Didnt receive my coins on xbox series s

[dayyfox]

Already passed more than 36 hours and nothing on my account

[EA_QueenBee · Accepted solution]

Hey @dayyfox,

If it's been over 24 hours and you're still missing your Apex coins, then I recommend that you reach out to our live support team:

https://help.ea.com/en/contact-us/

We can't help with missing content here on the forums, but they should be able to help make sure that you get your Apex coins. Just note that you'll need to provide proof of purchase. This article shows exactly what they'll need:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#xbox

[EA_QueenBee · Accepted solution]

Hey @dayyfox,

If it's been over 24 hours and you're still missing your Apex coins, then I recommend that you reach out to our live support team:

https://help.ea.com/en/contact-us/

We can't help with missing content here on the forums, but they should be able to help make sure that you get your Apex coins. Just note that you'll need to provide proof of purchase. This article shows exactly what they'll need:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#xbox

[dSKyNafinchin]

@dayyfox Howdy! Unfortunately, none of the EA staff on this forum, are a part of the team that will be able to assist you with this matter. You will need to contact customer support and submit a case with them. I put a link down below, which shows the steps, and has the "Contact Us" as the final step. They can access your account, and help you with this. Best of luck!

https://help.ea.com/en-us/help/apex-legends/apex-legends/missing-content