Didn’t receive rewards for squad battles or rivals

by bdallas22
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Accepted Solution

Didn’t receive rewards for squad battles or rivals

★★★ Newbie

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure. but i didn’t get any rewards
What happens when the bug occurs? i finish my games and get a division i’m happy with and then i don’t get my rewards when it’s done.
What do you expect to see? i expect to see my rewards after i work for them
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey ultimate team
What time did you see the bug? (HH:MM AM/PM) 6:00 PM EST
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? dallas_22_19
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

I played my rivals games and got a decent division for rewards, and then i didn’t receive my rewards. So then i went to play squad battles, got a division i liked, and didn’t get my rewards. 

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Accepted Solution

Re: Didn’t receive rewards for squad battles or rivals

Community Manager

Hello, @bdallas22 

 

Are you playing NHL 20 or 21? Squad Battles and Rivals have ended for NHL 20 due to the release of NHL 21.

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Message 2 of 4 (1,253 Views)

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Re: Didn’t receive rewards for squad battles or rivals

Community Manager

Hello, @bdallas22 

 

Are you playing NHL 20 or 21? Squad Battles and Rivals have ended for NHL 20 due to the release of NHL 21.

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Message 2 of 4 (1,254 Views)

Didnt receive Rivals Rewards

★★★ Newbie

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After the Rivals Season i had no chance to choose the rewards on NHL 21
What happens when the bug occurs? No Rewards were shown
What do you expect to see? The rewards i deserve and worked for
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team
What time did you see the bug? (HH:MM AM/PM) 9 PM
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? Staubinho4
PS4 Crash Reporting: Please copy the text you put in the crash report here. Didnt receive Rivals Rewards
EASHL issues? Please insert your Club Region. Germany
What is your game language? German

After playing HUT Rivals for the first time i didnt receive my rewardd. Got Gold and they should have given me 27.5 K or 1 NHL Player Pack+ 1 Elite Pack

Message 3 of 4 (1,082 Views)

Re: Didnt receive Rivals Rewards

Community Manager

Hi there, @NilsCologne.

 

I believe you posted this before the rewards were released. They should be available now. Please let me know if they're still missing. Thanks!

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Message 4 of 4 (1,057 Views)