Didn't receive a subscription after buying in Steam

[Andresy60]

Hello. Steam support could not help me solve the problem and hope to get help here.

On April 12, I bought a subscription for 30 days through my steam account and my steam account is linked to my account in SWTOR, but when I entered the game I did not find a subscription on my account. Or do I need to wait longer for a subscription to appear on my account after purchase?

I also added screenshots that my Steam account is linked to the SWTOR account and another screenshot of my subscription payment in Steam

(Sorry, I'm from Russia and I only have a screenshot in Russian, I hope this is not a problem)

[Belgorad]

@Andresy60 

You will need to take screenshots and send an email as per this guide here to get the issue resolved.