Re: Didn't Receive 'Loba' Twitch Prime Skin

by DarthValtrex
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Original Post

Didn't Receive 'Loba' Twitch Prime Skin

★★★ Newbie

Hello. I had decided to get Loba's new Twitch Prime Skin that was just released today (May 15, 2020). I connected my Twitch and EA account and it has confirmed that I have claimed the skin. Though, when I checked in-game on my Playstation 4, I didn't receive it. I don't know if it takes time for it to transfer or something actually messed up.

 

I also had a problem of being able to put in the code to log into Twitch through the Playstation 4 browser because I wanted to make sure I was logged in, but it when I tried to put in the code, the first number would go in, but the second number will jump to the third blank every time. I contacted Twitch Support for that, but no response yet.

 

I paid for Twitch Prime and was kind upset this happened, but since Twitch Prime is Amazon Prime, I'm not really loosing anything besides the skin.

 

Thank-you!

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Re: Didn't Receive 'Loba' Twitch Prime Skin

@TheBliznet You'll need to contact EA customer support. Below is a link to that. https://help.ea.com/en/contact-us/?product=apex-legends&community=true

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