Did not receive coins

[IsDrunkenSailor]

I bought 6700 coins on Xbox (KiTaNoxq), and the transaction went through and my gift card was used up, however I did not receive any coins. I restarted the game and my console, nothing.

[EA_Kent · Accepted solution]

Hey @IsDrunkenSailor. 

Apologies for the long wait on this. If you're still not seeing those coins you purchased please reach out to the EA Help team and let them know. They'll take a look and see if they can help you get them added. 

For more info on how you can create a case with them check out the EA Help website. 

/Kent

[EA_Kent · Accepted solution]

Hey @IsDrunkenSailor. 

Apologies for the long wait on this. If you're still not seeing those coins you purchased please reach out to the EA Help team and let them know. They'll take a look and see if they can help you get them added. 

For more info on how you can create a case with them check out the EA Help website. 

/Kent