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Did not receive TOTSSF Ultimate pack from SBC

by Klawdx
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Did not receive TOTSSF Ultimate pack from SBC

[ Edited ]
★ Novice

I submitted my SBC for the TOTSSF Ultimate pack on Saturday at around 240pm EST and did not receive a pack.  Mores I, I had the one rare player pack to open and it vanished as well.

 

I'm on XBOX One.  Any help would be appreciated.

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Re: Did not receive TOTSSF Ultimate pack from SBC

Community Manager
Hi @Klawdx,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

We can't assist with this type of issue via AHQ.
-EA Cade

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Re: Did not receive TOTSSF Ultimate pack from SBC

Community Manager
Hi @Klawdx,

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

We can't assist with this type of issue via AHQ.
-EA Cade

Stay and Play.png
Message 2 of 3 (120 Views)
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Re: Did not receive TOTSSF Ultimate pack from SBC

★ Novice

EA Help has referred me here...  They said I was ineligible to receive the reward, but I never got a single pack.  

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