Did not get my apex coins

[carterv32]

I purchased multiple apex 1000 coin packs and got charged but did not receive the coin and it has been 24 hours 

[Mikimuster3 · Accepted solution]

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

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Here at Answer HQ, we are not EA. We are only a community-based forum board for giving/helping mutual assistance!
Unfortunately, we can not help here in the Answer HQ forum, because we are only forum members like You. It is necessary that you contact EA support: http://help.ea.com/en/contact-us/

For help on how to contact an Advisor please use these links:
https://help.ea.com/help/faq/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

[Mikimuster3 · Accepted solution]

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

---

Here at Answer HQ, we are not EA. We are only a community-based forum board for giving/helping mutual assistance!
Unfortunately, we can not help here in the Answer HQ forum, because we are only forum members like You. It is necessary that you contact EA support: http://help.ea.com/en/contact-us/

For help on how to contact an Advisor please use these links:
https://help.ea.com/help/faq/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

[JellyCastle11]

Did you get it fixed if yes please tell me how I have the same problem.