Device suspended

by SASUKE_JR11
Reply

Original Post

Accepted Solution

Device suspended

★★★ Newbie

Hy, my device is banned of FUT for now more than 6 months. Please help me

Message 1 of 3 (158 Views)

Accepted Solution

Re: Device suspended

Community Manager

Hi @SASUKE_JR11

 

We can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

View in thread

Message 3 of 3 (117 Views)

All Replies

Re: Device suspended

★★★★★ Pro

Hey @SASUKE_JR11 

 

We cannot assist with account issues on these forums, you'll have to reach out to the TOS team for ban-related questions.

If you think this action taken against your account was incorrect, then you can dispute the ban, make sure to follow the steps in this guide:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

Message 2 of 3 (136 Views)

Re: Device suspended

Community Manager

Hi @SASUKE_JR11

 

We can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 3 of 3 (118 Views)
Twitter Stream