Re: Detected AMD Driver Version 0.0.0....Help?

by BENDAD7575
Reply

Original Post

Detected AMD Driver Version 0.0.0....Help?

★ Novice

Why do I keep getting the "Detected AMD Radeon driver version 0.0.0. The required driver version is 18.5.1 (18.10.16) or later. Please update your drivers at http://www.amd.com/ before playing the game" error?!  My driver IS updated to the latest release. I have tried the AMD cleanup, I have tried disabling the internal video card on my ASRock AB350 Pro4. I am running the AMD Ryzen 3 2200G, with the Aorus RX580. The only game I'm having a problem playing is the Starwars Battlefront II.

 

Can anyone assist? If I can't make it work, I'm going to need a refund, but I really just want to play the dang game haha.

 

Thanks for any help you can give.

 

-Ben

Message 1 of 5 (873 Views)

Re: Detected AMD Driver Version 0.0.0....Help?

Community Manager

@BENDAD7575 

 

There is a small possibility you have your display connected to your motherboard video and not your GPU, check that and retry, thanks.

barry.png
Message 2 of 5 (836 Views)

Re: Detected AMD Driver Version 0.0.0....Help?

★ Novice

No, they both run through the ports on the RX580 using HDMI adaptors 

Message 3 of 5 (826 Views)

Re: Detected AMD Driver Version 0.0.0....Help?

★ Novice

AND, now I can't even get a refund due to how many days have passed!  I haven't even played the &^*#ing game, but now I'm SOL?  Pretty cruddy policy.

Message 4 of 5 (797 Views)

Re: Detected AMD Driver Version 0.0.0....Help?

★★ Novice

Hello, you managed to solve this problem, if so, how?

Message 5 of 5 (682 Views)