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Re: Data center: Downloading... 0

by RuCastPT
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Original Post

Re: Data center: Downloading... 0

★★ Novice
@Zeelmaekers hey um on pc. I have tried to chance dns nothing, erase cache files, repair the game via origin, and reinstalar the game. Still nothing
Message 11 of 18 (214 Views)

Re: Data center: Downloading... 0

Champion

Hey @-SHINING-7X3-  @Ratimaos 

Can you also try to change to another DNS?
Preferred DNS server: 1.1.1.1
Alternate DNS server:  1.0.0.1

 

Open Command prompt, Type here: Ipconfig /flusndns

Clearing Origin cache could also maybe solve the issue. 

Note: All settings will be set to default in your Origin client after this.

 

    • Close the Origin Client, Right click it in the task bar and press Quit Origin.
    • Press the Windows key and the "R" key at the same time.
    • A "Run" box will have appeared and copy paste: %ProgramData%/Origin in the box and click "OK".
    • Delete all files and folders in there except LocalContent, do NOT delete this folder.
    • When this is done, Press the Windows key and the "R" key at the same time again.
    • Type now in this box %AppData% and click "OK".
    • Delete here the Origin folder.
    • Look in your address bar of the file explorer and click on AppData.
    • Open de Local folder and delete the Origin folder here.

Now restart your system and try to update Apex Legends again.
If you were not able to delete some files, your Origin wasn't closed completely.
Open then Task Manager and end the following running tasks:
Origin.exe and OriginWebHelperService.exe

 

If you are struggling with these steps you find an easy to follow guide down below.

EA Help - Clear Origin Cache

Troubleshooting your connection could also solve this issue.
I made a detailed guide on this, it's maybe worth to go over those steps.
Zeel's troubleshooting Guide 

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Apex Legends Troubleshooting guide: Zeel's Troubleshooting guide

Message 12 of 18 (193 Views)

Re: Data center: Downloading... 0

★★ Novice
@Zeelmaekers sorry for the delay but still nothing
Message 13 of 18 (175 Views)
Highlighted

Re: Data center: Downloading... 0

★★★ Novice
@Ratimaos Guys i have found a solution, configure both ipv4 and ipv6 google dns
ipv4
8.8.8.8
8.8.4.4
ipv6
2001:4860:4860::8888
2001:4860:4860::8844
Message 14 of 18 (141 Views)

Re: Data center: Downloading... 0

★★ Novice
@-SHINING-7X3- it didnt work dude, e already try everything
Message 15 of 18 (136 Views)

Re: Data center: Downloading... 0

★★ Novice
@RuCastPT Thanks RuCastPt! this worked perfectly changin the ipv6 aswell..

Obrigado, pelos vistos era um problema com a vodafone
Message 16 of 18 (106 Views)

Re: Data center: Downloading... 0

[ Edited ]
★★★★ Novice

@RuCastPTThis worked for me too! It would appear that changing the ipv6 DNS was necessary. Very interesting...

Message 17 of 18 (86 Views)

Re: Data center: Downloading... 0

★★ Novice

I also have this problem but I’m on Xbox. Already tried changing DNS and uninstalling 

Message 18 of 18 (41 Views)
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