DXGI Error device hung (2022)

by ricecake12
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Original Post

DXGI Error device hung (2022)

★★★ Newbie

Hello, I recently started playing apex about 3 weeks ago everything was going smooth not until yesterday when this error keeps happening 10-30 mins into the game. 

 

I play on very low graphics since I have a low end setup and I play on steam.

Here's the specs

 

I5-2400

GTX 760 2GB VRAM

2x4GB RAM

 

So far I tried so many fix that i found thru the internet like

 

- adding registry tdrlevel and tdrdelay

- turning on debug mode on nvidia

- capping fps to 60 in launch options

- uninstalling and reinstalling gpu drivers even tried DDU still doesnt work

- verifying game files in steam

 

I tried doing a system restore to 5 days before the error starts to happen. At first it really went smooth a whole day of gameplay I got no DXGI errors but on the next day it started happening again.

 

My pc plays well on other games like valorant, and apex is the only game im having this issue on. So im thinking this isnt a hardware issue.

 

And as I said I recently just started playing and I fell in love with this game, and it just sucks that I get this error a lot. Is there anything else that I could do to fix this?

 

Thanks for the help guys.

 

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Re: DXGI Error device hung (2022)

Community Manager

@ricecake12 

 

To help ensure there is no other software interfering with your game, perform a clean boot before starting:

 

http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

 

Disabling certain overlays may also help: 

 

https://answers.ea.com/t5/Technical-Issues/DXGI-ERROR-Crash/m-p/11094465#M140421

 

Thanks.

barry.png
Message 2 of 3 (2,502 Views)

Re: DXGI Error device hung (2022)

★ Novice

I doubt it is your hardware specs ! I have a i7 and a 3070 strix and I experience the exact same issue ! I think it has something to do with internal timings of our machines ! When I changed it from an ai profile to an xmp1 profile it increased the rate it crashed ! Try straight default timings and see what happens ! For me itx xmp2 !~ 

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