DNF at the end of matches

[Superdod17]

The problem was practically solved the next day

[HATT0RI_HANZ00]

Yes, the game can go the next day

[gerryoz]

@EA_Aljo But when you go to test a match and it still gets a DNF will the 24hrs begin again? I am having same issue. I can't even play a squad battle game without getting kicked out and a DNF. I'm afraid to go test it incase it resets. I tried last night and started to get DNF (even though it was the opposition who quit) I then tried this morning and got same issue so will the 24hr have started again or would it be from the initial DNF? TOTS this evening and I wanted to get the tokens complete. I have 1 token left and am unable to complete

[EA_Aljo]

@gerryoz 

The ban lifts within 24 hours of the most recent DNF. Are you always getting kicked when matches complete and not mid-match?

[gerryoz]

Hey thanks for the reply. I'm getting kicked after every type of match. Just as the whistle blows and the screen goes to the Advanced stage I get kicked back to the main menu. Or if I'm trying to do token in One League and I score and the other person leaves I get kicked back to main menu and am given the DNF. Squad battles same, final whistle and kicked back to the menu and given dnf. I'm sure my coin multiplier is down to zero! No Mid-Match kicks which is annoying as I have to play the full 90 just to find out if I'm still getting a DNF and if I still get it (like I was this morn) does it mean my 24hrs has reset again.

[EA_Aljo]

@gerryoz 

I can't confirm at the moment if disconnecting from Squad Battles will reset the softban. I think it would be best to wait 24 hours before playing again to make sure.

[gerryoz]

@EA_Aljo I'll do that then, thanks. Hopefully tomorrow morning it will work 🤞🏽

[EA_Aljo]

@gerryoz 

Sounds good. If you still have trouble, we can work on this again on Monday. I'll be out for the weekend. If you want some faster help, open a case with an advisor and they'll continue to assist with this. You can open a case here.

[gerryoz]

@EA_Aljo Tentatively tried a game this morning. Finished the 90 mins and held my breath....it went through and given the win. Thankfully all back working again. Thanks for the help, much appreciated. Now to try my TOTS players

[ytgffdyttr]

eh so i am doing icon swaps and ur telling me that because other people have been quitting that i can't play the game that i paid for