Cutscene Hitching or Stuttering [ Edited ]

[F1neW1ne]

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD 5700XT
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Single Player War Story
Which part of the mode? My Country Calling
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug The cutscenes always stutter. hitching might be a better word actually. I am running 144Hz Freesync Monitor with a 5700XT card.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? run the cutscene on a high refresh rate monitor?
What happens when the bug occurs? Stutter an hitching something terrible.
What should be happening instead? Smooth cutscenes?

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The cutscenes always stutter. hitching might be a better word actually. I am running 144Hz Freesync Monitor with a 5700XT card.

Ryzen 5 3600, 16GB RAM, X470 motherboard, AMD RX 5700XT, Windows 10 64.

[CM - Edited title for better search results]

[EA_Kent · Accepted solution]

@F1neW1ne 

Got it, thanks! Have you tried disabling freesync to see if that makes any difference at all? If possible, try disabling it and lock the framerate in-game as well. Let me know if it's still stuttering after that. 

/Kent

[EA_Kent]

Hey @F1neW1ne. 

You've only been seeing this happening when you're in cutscenes? You haven't noticed any sort of hitching or stuttering during gameplay itself? Have you had a chance to try any sort of troubleshooting at all since you started seeing it happening? 

/Kent

[F1neW1ne]

Hi there!

No troubleshooting as of yet. The gameplay itself is buttery smooth. Just all the cool cutscenes are hitching really bad. Only just started to play again since I first bought this game. The cutscenes were ok on my old PC with an RX580 card. This new PC with a 5700XT the gaming is great. The the little movies in between are an issue.

I play at 144Hz with Freesync on. 

Charles.

[EA_Kent · Accepted solution]

@F1neW1ne 

Got it, thanks! Have you tried disabling freesync to see if that makes any difference at all? If possible, try disabling it and lock the framerate in-game as well. Let me know if it's still stuttering after that. 

/Kent

[EA_Kent]

Hey @F1neW1ne. 

Still seeing any stuttering in the cutscenes? 

/Kent