This morning when I logged on(June 26 2020), I noticed that I only had 150 crystals or so. When I went to bed last night on June 25, I had around 1600 crystals. I haven’t bought anything accidentally that I’m aware of because no gear upgrades have happened to the character I was farming before I went to bed or any other character. My ally code is 932-856-197. My player name is DarthGriff, I really hope we can get this resolved. Thanks
the QA Support is gone for the weekend. But you can also contact EA Customer Support . They are also able to have a look in your account and see what has happened with those crystals. They also handle compensation requests.
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a month ago - last edited a month ago
Unfortunetly, this is not an issue we offer support for from the forums. For this please get in touch with our support team ASAP so they can take a look into that for you.
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a month ago
Hi @DarthGriff89 and sorry to hear that.
The ally code you provided doesn't appear to be linked to an account, can you double-check to make sure it is the correct one? Thanks!