Re: Crazy amount of packet loss 12-8-19

by EA_Aljo
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Original Post

Re: Crazy amount of packet loss 12-8-19

★★★ Novice

As far as the dns settings the packet loss stayed the same but the ping went up.

Message 21 of 25 (258 Views)

Re: Crazy amount of packet loss 12-8-19

Community Manager

@WIZARD-C4BBAGE 

 

Let's see if alternate DNS servers will help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". 

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Message 22 of 25 (232 Views)

Re: Crazy amount of packet loss 12-8-19

Community Manager

@DAPHx9 

 

You should try alternate DNS servers as well. For PC, those instructions are here: https://developers.google.com/speed/public-dns/docs/using.

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Message 23 of 25 (228 Views)

Re: Crazy amount of packet loss 12-8-19

★★★ Novice

Changing the alternate DNS did not help

Message 24 of 25 (204 Views)

Re: Crazy amount of packet loss 12-8-19

Community Manager

@WIZARD-C4BBAGE 

 

Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: http://bit.ly/ConnectivityBTS.

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Message 25 of 25 (188 Views)