December 2019
As far as the dns settings the packet loss stayed the same but the ping went up.
December 2019
Let's see if alternate DNS servers will help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220".
December 2019
You should try alternate DNS servers as well. For PC, those instructions are here: https://developers.google.com/speed/public-dns/docs/using.
December 2019
Changing the alternate DNS did not help
December 2019
Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: http://bit.ly/ConnectivityBTS.