November 2018
Hey @nicknava2
We'll need some details like which platform you play the game on. If you play on PC, a DxDiag report will be exceptionally helpful. Here's how to do that.
Checking to make sure your Windows and drivers are updated are a great place to start. We have a great article on that HERE
Depending on your system specs (if you're on PC) you might just need to lower your video settings in the game settings to see if you have better performance.
Keep me updated.
/Blueberry
December 2018 - last edited December 2018
Hey @nicknava2
Can you check to see if you have the latest Windows 10 October 2018 Update?
Details on that can be found HERE
/Blueberry