Crashing very often

[M3zurashi]

I dont know where to post this but I have been crashing for ages and because ranked is out now If I could get any help to fix this it would be much appreciated, I dont want to get cooldowns when its an error and not even my doing. Any help as to what to do, or who to ask for help would be appreciated. 

crash:
{
nvwgf2umx: 0000000000B46F86
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000298
}
cpu: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
nvwgf2umx: 0000000000B46F86
nvwgf2umx: 0000000000B4BA8B
nvwgf2umx: 0000000000CBFA1C
nvwgf2umx: 00000000003A29DD
nvwgf2umx: 00000000003A2889
nvwgf2umx: 0000000000399BCD
nvwgf2umx: 0000000000BF889A
nvwgf2umx: 00000000012A2FCC
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x00000272DFC6F3F0
rbx = 0x00000272DFC71360
rcx = 0
rdx = 0
rsp = 0x000000D9E313FAC0
rbp = 0x00000273A1718500
rsi = 0
rdi = 10
r8 = 0
r9 = 0x00000272DFC30D80
r10 = 0x00000272AA56C520
r11 = 0
r12 = 0xFFFFFFCE
r13 = 0
r14 = 702 // 0x000002BE
r15 = 0x00000273A1718590
rip = 0x00007FFD15156F86
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

[EA_Blueberry]

Can you upload a DxDiag for us so we can look at your system specs? Do you currently have your PC set to sleep mode?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[M3zurashi]

Hello,
First of all thank you for the prompt reply secondly, yes I do quite often leave my computer on sleep. Should I be switching it off all the time? Last night I switched it completely off, not sure if that will affect the log I have attached but just in case you know.

If there is anymore information I can provide to help find a solution please let me know, and thank you for your time.

[EA_Blueberry]

@M3zurashi 

We've seen some reports of crashes when the computer is set to sleep mode. Can you update your Windows build to the latest version, update the GPU driver, and put sleep mode in "never" to see if it's still crashing on you? If it doesn't crash while playing that is when i would re-enable sleep mode to see if we can narrow it down to that.

Search "Windows Updates" in the desktop search bar to check for pending updates.

[M3zurashi]

Updated windows, updated driver through geforce experience, and changed sleep settings to never. Will reboot and let you know if I still get crashed