Help us improve Answers HQ! Take Survey No, Thanks

Re: Crashing to desktop - no error

by langley167

Original Post

Crashing to desktop - no error

★ Novice

Hi team,


I have seen crashes to desktop with no errors randomly throughout gameplay. Ive managed to play some solo story missions as well as dogfights (the dockyard seems to work fine). I set my Volumetric settings low and still have the issue. I have a brand new top of the line Alienware machine so running the game on ultra is a walk in the park (PC - Steam). 


Ive reinstalled and ensured all Bios, OS, and Video drivers are all up to date.

Spoke with the Chat Staff on EA support and got no-where.


I assume a fix is coming but its been an awful experience to have a new kick * game PC that wont even let me run my most anticipated game.

Let me know if there are any other work arounds and if not hopefully some timing on a fix?!

Message 1 of 4 (130 Views)

Re: Crashing to desktop - no error

Community Manager



Validating your games files is a good start:


If the issue persists, check on some OS metrics like CPU/GPU usage and temperature. 


If your Alienware does not have monitoring apps, Piriform Speccy is easy to use.





Stay and Play.png
Message 2 of 4 (85 Views)

Re: Crashing to desktop - no error

★ Apprentice

I can tell you right now nothing they suggest works.  I was struggling to get the game launched.  Reinstalled, repair, drivers, turn off everything yada yada.


The only thing that worked is randomly it loaded up one time and I was able to put it into window mode at 1920x1080.  I run at 5120 x 1440 .  So I have to play with a small screen in my big 49" monitor.


Yavin crashes in SP and MP every time if any other way is loaded.

Message 3 of 4 (68 Views)

Re: Crashing to desktop - no error

★★ Novice

It may seem random, but it may be worth checking your Windows PageFile... I had exactly the same problem, made the game totally unplayable. Read about the effect of having a PageFile on Crashes To Desktop. I checked my system and I didn't have one (didn't think I'd need one with 16GB of 3600 RAM). Created a PageFile, allowed Win10 to manage the location/size and to my surprise it worked ! No more crashes so far, including at all of the points where I had experienced before... Have just spent the last hour playing the Fleet Battle Tutorial in VR on the RIFT S with no issues whatsoever. I just can't believe it was something so simple, and obscure...worth a try.

Message 4 of 4 (55 Views)


What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.


Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help