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Crashing on initial load - Console

by lllegalSpecOps
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Original Post

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Re: Rocket Arena still crashing on launch, but only for main Xbox Live account

★★★ Apprentice

Was really hoping that 24 hours would be enough time to fix the crashing issue.   Still crashing 8/11 every time .   And I have heard nothing from devs or seen to many other sites talking about this .

Message 61 of 126 (507 Views)
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Rocket arena crashes

★★★ Newbie

Product: Rocket Arena
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Cutthroat9414
Are you using any software with an overlay? No
Which Hero were you playing (if applicable)? None
Did you have cross-play enabled? Yes
Were you in a party with friends when this occurred? No
Where did the issue occur? In the lobby (waiting area before the match)
What were you doing when the bug occurred? Step by Step detail is helpful. It won’t even allow me to go to the menu. I load up the game, I hit A, and it loads the servers, whenever it finishes it crashes.
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The very beginning, after loading the servers
How many matches had you played in a row before the issue occurred? 3 or 4 then I enabled cross play and it’s happened ever since.
When did this happen? (dd.mm.yy hh:mm) 07/14/2020 6 pm ct
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game just crashes. I’ve uninstalled twice last night and once today after 5 pm ct
What should be happening instead? I should be taken to the menu screen so I can play the game
Steps: How can we find the bug ourselves? All I did was enable cross play from a Xbox one.

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Message 62 of 126 (401 Views)
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Re: Rocket Arena still crashing on launch, but only for main Xbox Live account

★★★★ Apprentice

Maybe Time to resolve the same problem on Pc no ? Because we have no answers . no patch ? something ?

Message 63 of 126 (479 Views)
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Game crashing - console

[ Edited ]
★★★★ Novice

Finally got into the game and have been playing, however the game crashes alot and really ruins the experience. Try to play with friends and one of our games crash so now we're stuck in a 2v3 and there's nothing in place to help balance out the teams and 2v3 in this game is a huge disadvantage and your teammate cant even join back. Can you please put a system in place to allow players to reconnect or atleast buff the team with fewer players. And fix the crashing please it crashes at so many different times I cant even pinpoint whats causing it. Also whats the point of arena mode when 9 out of 10 matches are just knockout can you make the mode rotation better Id like to have more variety. And is it necessary for Plinks weapon to be a laser beam that lands every shot across map?

Message 64 of 126 (324 Views)
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Re: Crashing on initial load

★★★★★ Novice
@EA_Atic. Still having an issue with this.. Loads to 8 of 11 and crashes
Message 65 of 126 (453 Views)
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Re: Game crashing - console

Community Manager
@lllegalSpecOps are you crashing to main menu of the game or the console?

/Atic

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Message 66 of 126 (261 Views)
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Re: Game crashing - console

[ Edited ]
★★★★ Novice

@ EA_Atic Main screen of the console. Xbox one

Message 67 of 126 (258 Views)
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Re: Crashing on initial load

[ Edited ]
Community Manager

Hey everyone, 

 

While i'm investigating the issue.

 

I have a quick question: for those that are still crashing are you Xbox or PlayStation? 

 

Update post below with information we need.

 

Thanks! 

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

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Message 68 of 126 (435 Views)
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Re: Crashing on initial load

★★★★★ Novice
@EA_Atic Im playing on Xbox one x. Mythical edition
Message 69 of 126 (429 Views)
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Re: Crashing on initial load

★ Apprentice

@EA_Atic 

Xbox One X

Mythic Edition

It crashes at step 8 of 11 everytime

Message 70 of 126 (421 Views)
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