Crashing on Start after Windows 10 Creators Update. [ Edited ]

[Jagrofes]

I updated my computer to windows 10 to the new Windows 10 Fall Creators Feature Update1709 Oct 2017 (Didn't give me a choice) and now Battlefront 2 will crash on start, launching a black square Battlefront 2 program for about 5 seconds before crashing. It ran perfectly before with no issues prior to the update.

I have tried everything from this thread that may have been relevant (1A-1D, 2, 3, 4).

https://answers.ea.com/t5/Technical-Issues/PC-Star-Wars-BF-2-Fixes-For-Everything-D/m-p/6424768#M704

As well as the "Fixes" that were sent and recommended to me by EA support chat.

" 

Kindly run the PC on the gaming profile -https://answers.ea.com/t5/Technical-Issues-PC/Setting-Up-a-Graphics-Card-Gaming-Profile/td-p/5704790

deleting the Star Wars BF2 folder(s) under users documents, then repairing the game.

Kindly try to run the game as an admin 
Kindly try uninstalling the origin manually -https://help.ea.com/en-in/help/origin/origin/manually-uninstalling-origin/
Kindly try installing the origin again -https://www.origin.com/ind/en-us/store/download
Kindly create a new admin account .
Kindly try flushing the DNS -https://help.ea.com/en-us/help/pc/how-to-flush-dns-cache-for-windows/

"

To no avail.

I have attempted to run it in compatibility mode for both windows 8 and windows 7. I have also disabled the Game bar as suggested in another post.

I am running the latest Graphics drivers for my GPU.

My Specs are:

i7 6700k OCed to 4.5ghz

Asus Z170 Pro Gaming Motherboard

Asus GTX 1080 8gb 

16gb Corsair Vengeance LPX 2400mhz DDR4 

Samsung 960 EVO 1TB as my Boot drive And drive that BF2 is running on.

EDIT:

I Reverted back to the older version of windows 10 using the recovery function under settings and it fixed the problem.

[EA_Barry · Accepted solution]

@Jagrofes

Reposting the critical part of your post so a solution can be marked. Thanks.

"I Reverted back to the older version of windows 10 using the recovery function under settings and it fixed the problem."

[EA_Barry · Accepted solution]

@Jagrofes

Reposting the critical part of your post so a solution can be marked. Thanks.

"I Reverted back to the older version of windows 10 using the recovery function under settings and it fixed the problem."

[MisterGarzok]

Hello,

@Jagrofes,

here are solutions for Windows 10 Users in 1709 or 1703 :

https://answers.ea.com/t5/Technical-Issues/Solution-for-crash-at-game-launch-Alt-Tab-Windows-10-1709...

Feel Free to give me your feeback regarding this post.

Best Regards

[Sylar42Z]

What if i can not revert the windows update because i have removed files?... I have the same issue and i have tried literally everything and it is still not working, I am not going to reinstall windows just to play this game.

[CorganoM]

This is not a sufficient solution to this problem. Not everyone can revert from the Creator's Update.

[Sylar42Z]

Each crash creates crashdump in battlefront folder settings. In all of them there is exception code 0x887A0022. It is connected to DXGI (Microsoft DirectX Graphics Infrastructure).

[ArisenSkeleton]

Hi everyone,

I've been playing Battlefront II for a long time (Max Settings, DX12, 120+fps) but unfortunately I had to reinstall Windows 10 due to a technical problem, and unfortunately after redownloading Origin and trying to play Battlefront II the game launches minimized, and it's all jerky, and laggy + it crashes (sometimes the entire computer) usually after a few minutes (No matter what I'm doing at the time) I'm confused to why this is happening as it didn't showcase any of this behavior before I reinstalled Windows 10. I don't think it's my hardware I ran 3DMARK (Timespy and Firemark) and got really high scores with no crashes. Has this happened to anyone else? Does anyone have any advice? Did I forget to install something perquisite? Help me, EA Answers HQ. You're my only hope.

My specs:

Windows 10 64-bit

Intel i7-6700K 4.00 GHz

G.SKILL TridentZ Series 32GB DDR4 3000

Asus ROG Strix GTX 1080 Ti 11GB OC

ASUS PG279Q Monitor (G-Sync)

EVGA 850 GQ 80+ GOLD, 850W

Gigabyte GA-Z170N-Gaming 5 Mini-ITX Motherboard

Corsair Hydro Series Cooling H75 Performance Liquid CPU Cooler

Creative Sound Blaster X7

Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD - For Main System & Battlefront II

3 WD Black 6TB Performance Desktop Hard Drives - For Storage

Internet speed: 300mbps

[ArisenSkeleton]

Also, tried a couple of fixes, that were suggested on here. Now the game won't launch (even after I reinstall)

[EzekiII]

I found a solution for those who are on 1709 and cannot roll back. 3 things which completely fixed it for me after a month of pain.

1. Disable Game DVR - you probably heard this before and I thought I did this right too. In 1709 you cannot turn this off in Windows Settings or in Xbox settings. Here is the link to disable it - right at the bottom use the registry fix. 

https://support.steampowered.com/kb_article.php?ref=6239-DZCB-8600


2. Game Mode - You can use the UI mode IN GAME but then you have to do this for each game or use the registry fix to disable globally easier to switch it off for all

https://www.tenforums.com/tutorials/75936-turn-off-game-mode-windows-10-a.html


3. Disable DiagTrack - I still had a few pauses every minute or so for a second (but game play was super smooth), until I turned this off which I found in another forum. Now the game runs smoothly like when I first played it. You can disable the service or turn off "Connected User Experiences and Telementry" within Msconfig / Services. This is a reporting service for diagnostics back to Microsoft. 

https://www.bleepingcomputer.com/forums/t/588339/just-found-diagtrack-running-in-services/

Thats it folks, I hope this helps you!

[EzekiII]

Just in case you want to know whats in those registry edits;

---

Game Mode

[Disable] +Recommend
[HKEY_CURRENT_USER\Software\Microsoft\GameBar]
"AllowAutoGameMode"=dword:00000000
"AutoGameModeEnabled"=dword:00000000

[re-Enable]
[HKEY_CURRENT_USER\Software\Microsoft\GameBar]
"AllowAutoGameMode"=dword:00000001
"AutoGameModeEnabled"=dword:00000001

---
Game DVR in Registry

[Disable] +Recommend
Open Registry Editor (Run > regedit)
Navigate to HKEY_CURRENT_USER\System\GameConfigStore
Set the value of DWORD "GameDVR_Enabled" to 0
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\
Create key "GameDVR".
Create DWORD 32bit called "AllowGameDVR" and set to 0
Restart your computer.

[re-Enable]
Reverse Above

---
Diagtrack Windows Stutter for BF1

[Disable] +Recommend
Msconfig.exe
Services
Connected User Experiences and Telementry

[re-Enable]

Select the checkbox next to "Connected User Experiences and Telementry" in Msconfig/Services