March 2021
Hi SWGOH,
I am having trouble logging in on my Samsung S10 since this mornings Dark Trooper update. It will just stay at the loading screen and then do nothing.
I have tried reinstalling the game but it wont download the update package at all!!
Anyway you can help me out before I miss some of my resets??? I can supply you my game code if needed.
Jordan
Solved! Go to Solution.
March 2021 - last edited March 2021
Hi folks,
Thanks for reaching out to let us know you're experiencing this. Please try the following troubleshooting steps in this sequence and If the issue persists after those steps, could you grab a screenshot of the error message you're seeing and include it in your reply with your ally-code.
Troubleshooting steps:
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
March 2021
Same problem here. Samsung S8+. Can't load, reinstalled and restarted phone. Nothing happening.
Please send help.
March 2021
Same issue on s10. I will loose over 900 crystals today and i haven't been able to set my teams for gac. I have reinstalled multiple times. I was able to get in once today for 2 min before the game crashed again
March 2021
Also having same problem on my s10 stuck on the searching for update screen tried reinstalling still wont work
March 2021
Same here, Samsung Galaxy S20 FE, won't even get past loading screen. Not a single sign of life. Kinda annoying given there was bunch going on.
March 2021 - last edited March 2021
Hi folks,
Thanks for reaching out to let us know you're experiencing this. Please try the following troubleshooting steps in this sequence and If the issue persists after those steps, could you grab a screenshot of the error message you're seeing and include it in your reply with your ally-code.
Troubleshooting steps:
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
March 2021
Tried all of this and even reset my phones settings.
Over 24hours now and can't get past the "checking for updates " on the load screen before getting connection error message several minutes later.
Definitely nothing wrong on my end, phone, speeds and connections are all working normally
March 2021
Hi there,
I did all of this and still nothing. It only works when I use wifi. Various people in my guild are using various phones and networks and they are also having an issue since the darktrooper update.
I am missing plenty of payouts if I am not at home.
Regards,
Jordan
March 2021
What is going on you have broken the game constant connection issues wont take much more of this plenty of.money to spend elsewhere never had a problem on my s10 since the dark trooper update