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Re: Crashing on Launch, Graphics Card Related... Exhausted Options

by EA_Blueberry
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Crashing on Launch, Graphics Card Related... Exhausted Options

★★★★ Newbie

Hi! 


A few days ago I did a clean install on Windows 10 on my laptop. I was able to play Madden with no problems the first few times. All of the sudden I am getting a weird crash error on launch that I am unfamiliar with. Online help hasn't been helpful, figured Id turn here. I have attached a screenshot of the error code. 

 

 

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Re: Crashing on Launch, Graphics Card Related... Exhausted Options

Community Manager

Hey what's up, @Hapoel8 

 

Sorry to see you're experiencing an error, let's see what's causing this to happen. Can you upload a DxDiag for us so we can look at your system specs?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

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