Crashing daily and I've done everything recommended

[DJ-Aronim]

I've had crashing issues all season and it just won't stop. At least once per day, sometimes more. I can't tell you how many promo events and showdown matches I've lost because of the instacrash crap when I open the game to start playing. 

It minimizes the game and drops me onto the home screen of my iPad. When I reopen the game, it reloads and I lose stamina / fans. Doesn't matter if I fully close it or just click to access it again. 

That said, If I don't fully close before reopening, it crashes again!!

I have done all you recommend, reinstalling, updating, clearing cache, etc. Have just lived with it for 3 months now since I last reported it, because no one could figure it out. Am I the only one or is this rampant?

[Danico2005]

@DJ-Aronim I am having this issue idk what to do

[DJ-Aronim]

@Danico2005 No one replied here but I sorta hijacked another thread and asked for help. Aside from the standard troubleshooting I was told to log out and back in to GameCenter.

Didn't make a difference. I think the game is just buggy with the new season and we're stuck with it if we wanna keep playing. No one has been able to help me and I've reported this at least 3X since January.

[Danico2005]

I am on iOS what are u on?

[DJ-Aronim]

@Danico2005 Same, I mostly play on an ipad that is less than a year old and fully updated.

[faiqda]

did you play by wifi,  try to use mobile data ... cache everything ... then wiifi again ... i did shut down all the device inc. the router about a few minutes the gadgett too then clear cache everything ... reboot evry. estabilshed the connection ...its ok now 😁

[EA_Blueberry]

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@faiqda wrote:

did you play by wifi,  try to use mobile data ... cache everything ... then wiifi again ... i did shut down all the device inc. the router about a few minutes the gadgett too then clear cache everything ... reboot evry. estabilshed the connection ...its ok now 😁

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Thank you for sharing!  

We have steps in our help article below if anyone still needs help.

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

[DJ-Aronim]

I tried all troubleshooting and it continues to crash. 

[EA_Blueberry]

@DJ-Aronim 

Do you play the game on WiFi or mobile data when it's crashing?

[DJ-Aronim]

Mine doesn't connect to LTE, Wifi only