Having an issue where one day, seemingly out of the blue, my game crashed and any subsequent attempts to get past the title screen resulted in a crash without seeing the main menu. I have tried just about every troubleshooting tip I've seen but nothing has worked. Anyone familiar with what would be causing this error?
The log:
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.mSec
Value: 4155
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 17672
Key : Analysis.Init.CPU.mSec
Value: 156
Key : Analysis.Init.Elapsed.mSec
Value: 2506
Key : Analysis.Memory.CommitPeak.Mb
Value: 258
Key : Timeline.Process.Start.DeltaSec
Value: 30
Key : WER.OS.Branch
Value: 19h1_release
Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z
Key : WER.OS.Version
Value: 10.0.18362.1
Key : WER.Process.Version
Value: 1.0.0.0
CONTEXT: (.ecxr)rax=10c300001e00000b rbx=00007ff622c4e980 rcx=0000000000000070
rdx=00007ff622c4e980 rsi=00007ff61afbbec0 rdi=00007ff622c4e980
rip=00007ff61afbbee3 rsp=000000ab73defa00 rbp=000000000010f717
r8=0000000000000001 r9=0000000000000013 r10=0000000000000000
r11=0000000000000015 r12=10c0000000000000 r13=0000000000000000
r14=0000000000000000 r15=000000000000ffff
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
r5apex!F+0xac123:
00007ff6`1afbbee3 6644397938 cmp word ptr [rcx+38h],r15w ds:00000000`000000a8=????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ff61afbbee3 (r5apex!F+0x00000000000ac123)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00000000000000a8
Attempt to read from address 00000000000000a8
PROCESS_NAME: r5apex.exe
READ_ADDRESS: 00000000000000a8
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000000000000a8
STACK_TEXT:
000000ab`73defa00 00007ff6`1b018d8d : 00000000`00000000 00007ff6`22c4e7a0 00007ff6`1afbbec0 00000000`00000000 : r5apex!F+0xac123
000000ab`73defad0 00007ff6`1b0184b0 : ffffffff`ffffffff 00000000`00000370 00000000`00000001 00000000`00000000 : r5apex!LauncherMain+0x13dbd
000000ab`73defb00 00007ff6`1b018b03 : ffffffff`ffffffff 00000000`00000000 ffffffff`00000015 00000000`00000000 : r5apex!LauncherMain+0x134e0
000000ab`73defba0 00007ff6`1b0192c5 : 00007ff6`00000000 00000000`00000000 ffffffff`ffffffff ffffffff`ffffffff : r5apex!LauncherMain+0x13b33
000000ab`73defc50 00007ffd`d1fb7c24 : 00000000`00000001 00000270`e8116748 00007ff6`22d2f7f0 00000000`00000004 : r5apex!LauncherMain+0x142f5
000000ab`73defcf0 00007ffd`d2dad721 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
000000ab`73defd20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
SYMBOL_NAME: r5apex!F+ac123
MODULE_NAME: r5apex
IMAGE_NAME: r5apex.exe
STACK_COMMAND: ~15s ; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_r5apex.exe!F
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 1.0.0.0
FAILURE_ID_HASH: {2285a14a-e9a3-2155-14f8-760c8b003d5e}
Followup: MachineOwnerPlaying on PC (Steam), AMD Ryzen 5 3600X and a 1070, 16 gb ram, nothing overclocked.
So far I have tried all of the following to no avail:
- Clean booting
- Driver updates
- System checks (memory, windows)
- Anticheat priority low/ cleaning anticheat
- Verifying integrity of game files
- Different RAM
- Running as administrator and disabling fullscreen optimizations
