Re: Starting to get real annoyed

by EA_Kent
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Original Post

Crashing - Exception_Access_Violation

[ Edited ]
★ Apprentice

So not played for like a month, i fire up Apex and login.

 

1st game i drop in land ping a box crash

2nd game i jump in land play like 3-4 mins crash

3rd game i land start shooting at one guy CRASH.

 

This just goes on sometimes i can play longer than others, sometimes i ping CRASH sometimes i use first aid CRASH

 

EXCEPTION_ACCESS_VIOLATION(read): 0000003A000002B8 blah blah.

 

I see there is a major thread for it but seems to be no fix? So frigging tired of this comming back to something that works worse and worse. Maybe Ea should HALT the skins and other crap they put in and actually get the game working! 

 

[CM - Edited title for better search results]

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Re: Starting to get real annoyed

Community Manager

Hey @Nimzowich

 

I can understand the feeling. Coming back to a game after a while just to run into crashes is pretty rough. 


Would you be able to grab a DxDiag for me so I can take a look? For more info on how to find it check out the article on gathering system info on the EA Help website. 

 

 

/Kent

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Re: Starting to get real annoyed

★★★ Apprentice

@EA_Kent Hi. Here the same. Please see the attached DxDiag and screenshot of error. 

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Re: Starting to get real annoyed

Community Manager

Thanks! I appreciate that. 

 

From the DxDiag you sent it looks like your Nvidia drivers are out of date. Can you try updating to the most recent drivers to see if that helps at all? 

 

You can find the newest drivers over at the Nvidia website

 

 

/Kent

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