June 2019
Can you provide us a DxDiag if you're on PC and let us know what the exact error message is when you get it? Does it happen at a specific point in the game every time or random?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/