September 2019
September 2019
September 2019
Do you get a specific error when it crashes or no error at all? If there's an error let us know what it is.
Try disabling Nvidia Ansel. To disable Ansel: Go to C:\Program Files\NVIDIA Corporation\Ansel\Tools and start the NvCameraConfiguration program, then near the bottom select disabled and save.
September 2019 - last edited September 2019
@EA_BlueberryI've attached my crash txt to multiple posts on this forum...
September 2019
Searched the Apex subreddit with that specific error message and found this. Does capping your framerate to your monitor's refresh rate help prevent the crashes?
"I believe the cause was an incompatibility with GSYNC. Setting launch commands to remove the in game vsync and setting a framerate cap at my monitors refresh rate fixed the issue."
September 2019
October 2019 - last edited October 2019
@EA_BlueberryI think maybe I've found the problem. Asus AI Suite has an automatic overlocking utility that monitors your system and on each reboot adjusts the overclock settings based on how your system was performing prior to the reboot.
It generally wants to run my i7-9700k at a 5.1ghz all core overclock. At 5.1 the game will crash, if I manually dial it back down to 5.0 the game doesn't seem to have an issue.
October 2019
Thanks for the info! Let's see how things run after Season 03 launches and if you're looking solid for a week we'll go ahead and mark this as solved so others can get more visibility around that step.
Can anyone else confirm this helps?
October 2019
Problem still persists. Now the pop-up you get directly references CPU overclocking:
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Apex Crash - Overclocked/Overheated?
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Apex crashed in a way usually caused by a CPU that is overclocked or overheating.
Specifically, the CPU reported that it couldn't execute an instruction it didn't want to execute. More precisely, the CPU's memory controller said it didn't have permission to execute one address, but the CPU's registers said it wanted to execute a different address.
More technical information should be available in "apex_crash.txt" in your Documents folder.
Ctrl+C in this window will copy this message so you can paste it as text.
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OK
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Crash log also attached.
This new pop-up makes it obvious you guys are aware your product has a problem, expecting people to not overclock their system for one game is ridiculous. This should be fixed.