Crashes every time only in multiplayer (in co-op too)

by SithDarthPaI
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Crashes every time only in multiplayer (in co-op too)

★ Guide

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug The game freezes, but the sound (and the music, too) is working, then crashes to desktop. This happenes while playing multiplayer.
What is your gamertag/PSN ID/EA Account name? hrobert20247
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? everyday, but 03/01/20
What time did you see the bug? (HH:MM AM/PM) before 19:53
In what game mode did the bug occur? Heroes vs. Villains
What is your time zone? ECT - GMT + 1:00
Steps: How can we find the bug ourselves? Update the servers or scan the game's engine, if it has the problem.
What happens when the bug occurs? crashes to the desktop
What do you expect to see? no crash
Please select your region Europe
AMD or Nvidia Model Number

I changed the video settings to the lowest (with 25% scaling), but still crashing.

 

So I think, not my hardware has the problem. 

My RAM is on 34% usage when starting Windows 10 Home, I don't know why and there isn't any program what use high RAM.

And my CPU runs on 100% usage for a second when starting windows and opens task manager.

 

Please fix! Or if I have the problem, please help me to fix it.

 

Thanks in advance!

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Accepted Solution

Re: Crashes every time only in multiplayer (in co-op too)

EA DICE Team
Hey, @SithDarthPaI  @GanzPeru  make sure that all drivers for windows are up to date. 
 
You can also try to do a clean boot to see if there any programs messing with SWBF2 and turn off any overlay programs for example Discord or Nvidia experience.
 
Worth to reinstall the GPU drivers for your PC.
 
Can you also upload a dxdiag so we can see what hardware you have. 
 
Let me know if this works or not for you. Standard smile
 
/Atic

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Re: Crashes every time only in multiplayer (in co-op too)

★★ Novice
@SithDarthPaI I have the same problem, I think it started with december update, or maybe the new AMD drivers that were launch recently too
Message 2 of 3 (2,234 Views)

Re: Crashes every time only in multiplayer (in co-op too)

EA DICE Team
Hey, @SithDarthPaI  @GanzPeru  make sure that all drivers for windows are up to date. 
 
You can also try to do a clean boot to see if there any programs messing with SWBF2 and turn off any overlay programs for example Discord or Nvidia experience.
 
Worth to reinstall the GPU drivers for your PC.
 
Can you also upload a dxdiag so we can see what hardware you have. 
 
Let me know if this works or not for you. Standard smile
 
/Atic
Message 3 of 3 (2,147 Views)