Re: Crashes after or between games after PC performance update

by SimsTime
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Crashes after or between games after PC performance update

★★★★★ Novice

While the PC performance update certainly improved the framerates and stuttering, i have been having increasing issues with crashes. Before the update the game ran completely fine but now I almost cant go a single game without crashing. I have noticed that this happens most often with the OPs and turf takeover modes.

 

Usually happens during loading screens

Another thing of note is that even when closed I have to go into the task manager in order to completely close the game

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Accepted Solution

Re: Crashes after or between games after PC performance update

[ Edited ]
Community Manager

Marking as Solution for Visibility Purposes 



Hey folks, 

 

For those still running into stability or performance issues, could you pop up a DxDiag in here for us please?

 

We have put together this EA Help article as a guide on how to gather a DxDiag. Standard smile

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Message 29 of 77 (3,514 Views)

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Re: Crashes after or between games after PC performance update

★ Guide

I believe I have the same problem as you.

Whenever a multiplayer game of territorial domination comes to an end, the game crashes during the loading screen that would take me to the podium scenario.

When I was having stuttering problems, it didn't happen. Game performance has improved a lot, now I can play without any lag, but always when a game ends and the loading screen appears, the game crashes, and I need to open the task manager and force the game to close.

Message 2 of 77 (2,930 Views)

Re: Crashes after or between games after PC performance update

★ Guide

Me too, restarted the game a thousand times.

Message 3 of 77 (2,916 Views)

Re: Crashes after or between games after PC performance update

★ Apprentice

I have the same problem after the update, will it be something that can be fixed manually or will we have to wait for another update? (Google translator)

Message 4 of 77 (2,903 Views)

Re: Crashes after or between games after PC performance update

★★★★ Guide

Thank god I thought I was the only one, how ironic that a patch that's supposed to help PC performance ends up making such a painful bug.

Message 5 of 77 (2,892 Views)

Re: Crashes after or between games after PC performance update

★ Guide

Exact. Now that the game's performance is excellent and without stuttering, the loading screens are crashing after matches. Embarrassed

Message 6 of 77 (2,880 Views)

Re: Crashes after or between games after PC performance update

★ Guide

some news? about it?

Message 7 of 77 (2,808 Views)

Re: Crashes after or between games after PC performance update

@SimsTime and seen that if after a game you try to return to the lobby or another game it is better not to minimize the game because it stays on the screen of infinite load
Message 8 of 77 (2,781 Views)

Re: Crashes after or between games after PC performance update

[ Edited ]
★★★★★ Apprentice

Good Morning, pc players on servers Latin America ( Brazil in my case) are also facing this problem, including me. 

Message 9 of 77 (2,766 Views)

Re: Crashes after or between games after PC performance update

★★ Guide

I'm having this exact problem, only i can't run the game after i close it with task manager AT ALL as it refuses to pass the anti cheat, and closes seconds after opening. I have to reinstall fresh, just to get back into the game, which runs fine until i reach a results screen as you mentioned. At which point the game is freezing up for my wife and we're back to square one. Worked fine for her before the most recent patch. They definitely broke something here. 

Message 10 of 77 (2,758 Views)