Re: Crash

by EA_Darko
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Original Post

Crash

★★★ Novice

Crash

Message 1 of 8 (397 Views)

Re: Crash

Community Manager

Not good to hear @sptitan2, can you go ahead and grab me a DxDig so that I can take a look at  your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

More info we have the better we can look into this.


Darko

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Message 2 of 8 (378 Views)

Re: Crash

★★★ Novice

Thanks for the reply!

Message 3 of 8 (367 Views)

Re: Crash

[ Edited ]
Community Manager

The first thing the jumps out at me @sptitan2 is that your GPU drives are from January, I'd recommend checking to see if there are any more recent drivers available.

 

Let me know if there are and if updating helps.


Darko

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Message 4 of 8 (361 Views)

Re: Crash

★★★ Novice

I had to revert to an earlier driver because some people where saying that it helps with the crashes. I had the latest driver installed before and yet I still had crashes so I must be something else. Thanks

Message 5 of 8 (354 Views)

Re: Crash

★ Pro
I would disable samsung rapid mode and make sure write cache buffer is enabled for better performance.. What kind of crash u have?
Message 6 of 8 (351 Views)

Re: Crash

★★★ Novice

I had a new crash a few moments ago

Message 7 of 8 (327 Views)

Re: Crash

★★★ Novice

I will disable it. I just had a message pop up and crash to windows. Then it generated the crash report. Thanks

Message 8 of 8 (326 Views)