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Re: Crash to desktop

by EA_Atic
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Crash to desktop

★★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number ASUS GTX 970
Enter RAM memory size in GB 16
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 13.11.18 08.50
Summarize your bug Game crash to desktop
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Don't know
What happens when the bug occurs? Was playing conquest on Twisted Steel and game crashed to desktop
What should be happening instead? No crash

Log from eventviewer:

 

Log Name: Application
Source: Application Error
Date: 11/13/2018 14:44:35
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: tevey-desktop
Description:
Faulting application name: bfv.exe, version: 1.0.67.27102, time stamp: 0x5bdc9c6d
Faulting module name: bfv.exe, version: 1.0.67.27102, time stamp: 0x5bdc9c6d
Exception code: 0xc0000005
Fault offset: 0x000000000d4d6c8d
Faulting process id: 0x2f94
Faulting application start time: 0x01d47b3baeab8ae5
Faulting application path: F:\origin\Battlefield V\bfv.exe
Faulting module path: F:\origin\Battlefield V\bfv.exe
Report Id: 3d82268c-8e46-4d1b-b1a0-e1ddcebb50fd
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-11-13T13:44:35.397839000Z" />
<EventRecordID>17626</EventRecordID>
<Channel>Application</Channel>
<Computer>tevey-desktop</Computer>
<Security />
</System>
<EventData>
<Data>bfv.exe</Data>
<Data>1.0.67.27102</Data>
<Data>5bdc9c6d</Data>
<Data>bfv.exe</Data>
<Data>1.0.67.27102</Data>
<Data>5bdc9c6d</Data>
<Data>c0000005</Data>
<Data>000000000d4d6c8d</Data>
<Data>2f94</Data>
<Data>01d47b3baeab8ae5</Data>
<Data>F:\origin\Battlefield V\bfv.exe</Data>
<Data>F:\origin\Battlefield V\bfv.exe</Data>
<Data>3d82268c-8e46-4d1b-b1a0-e1ddcebb50fd</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Message 1 of 6 (336 Views)

Accepted Solution
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Re: Crash to desktop

Community Manager

Hey @tevey,


looking at the drivers, they are a bit old. I recommend downloading the new ones and clean install them.

 

Let me know if that helps you. Standard smile 

 

/Atic 

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All Replies
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Re: Crash to desktop

★★★★★ Novice
Forums are filled with people CTD and zero replies or acknowledgement from EA/DICE.

There are people spreading chicken bones, citing incantations and toggling this or that, clean booting, and none of it makes sense when I can go play other giant titles with large maps that tax my system flawlessly for an entire day!
Message 2 of 6 (272 Views)
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Re: Crash to desktop

[ Edited ]
★★★★★ Novice
Message 3 of 6 (256 Views)
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Re: Crash to desktop

★★★ Novice

Happens all the time. And this is a triple A game lol. Feels like early Beta. 

Message 4 of 6 (238 Views)
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Re: Crash to desktop

★★ Novice

Hi, I had the same error. Have you tried using Ryzen Master to activate Game Mode, which deactivates some of the cores? That did work for me.

Message 5 of 6 (221 Views)
Highlighted

Re: Crash to desktop

Community Manager

Hey @tevey,


looking at the drivers, they are a bit old. I recommend downloading the new ones and clean install them.

 

Let me know if that helps you. Standard smile 

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 6 of 6 (181 Views)
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