Re: Crash to desktop often

by Icesolid
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Original Post

Crash to desktop often

★★ Novice

My BF 2 will crash to desktop within 5 to 10 minutes of playing a game of galactic assault. I have tried many different thing that include:

Clearing the cache

Repairing

Turning off all game bars

Setting fps to 60 with v-sync (all though the game seems to reset my files when I launch it even though I have them set to read only)

Updating all Nvidia drivers

Setting the game and Origin to administrative permissions

Clean boot

Windows firewall permissions

Updating Windows

Lowering the settings

Turing off cinematic and film grain

Turning off Dx 12

Probably a few other methods I cant remember

I have included the Dxdiag if that will help diagnose the problem! Thank you!

 

 

Message 1 of 4 (389 Views)

Re: Crash to desktop often

Community Manager (retired)

Hey @Icesolid

 

I'm sorry to hear that all these troubleshooting steps haven't solved your problem Frown But thank you so much for trying them out before contacting us.

 

You mention that you've attached your DxDiag report, but it seems that it wasn't uploaded Oops Could you try to post it one more time, so we could take a look?

 

Thanks!

/Ataashi

Message 2 of 4 (349 Views)

Re: Crash to desktop often

★★ Novice

Hello my dxdiag is attached here thank you!

Message 3 of 4 (320 Views)

Re: Crash to desktop often

EA DICE Team

Hey @Icesolid, It looks like that it's trying to use the internal GPU that is integrated into the CPU. Can you try to set up a gaming profile for Nvidia.

 

Link here on how to do it: https://answers.ea.com/t5/Technical-Issues-PC/Setting-Up-a-Graphics-Card-Gaming-Profile/td-p/5704790

 

Let us know if that works out or not! Standard smile 


/Atic

Message 4 of 4 (238 Views)