Crash to Desktop

by S1n31ra
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Accepted Solution

Crash to Desktop

★ Guide

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number CPU: i7-9700k Mobo: ASUS ROG Maximus XI CODE Memory: G.SKILL TridentZ RGB Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 4133 (PC4 33000) GPU: ASUS Strix GTX1080 Ti
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? All
When did this happen? (dd.mm.yy hh:mm) All the time
Summarize your bug Crash to Desktop.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play
What happens when the bug occurs? Several times per day.
What should be happening instead? Nothing.

Crash to Desktop.

Message 1 of 2 (269 Views)

Accepted Solution

Re: Crash to Desktop

Hero (Retired)

Hey @S1n31ra

 

Sorry to hear you're experiencing this.

 

I noticed you're using the Discord Overlay, can you try disabling that in Discord, and see if you have the same issue?

 

Here are some other steps you can try:

 

1. Disable the Origin in-game Overlay in the Origin Launcher, and the Game Properties in your Library

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Run Origin and Battlefield V as Administrator

 

4. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

5. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

6. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

 

Let us know if you still need assistance.

 

Thanks Standard smile

 

- iluminate

__________________________________________________________________

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Message 2 of 2 (227 Views)

All Replies

Re: Crash to Desktop

Hero (Retired)

Hey @S1n31ra

 

Sorry to hear you're experiencing this.

 

I noticed you're using the Discord Overlay, can you try disabling that in Discord, and see if you have the same issue?

 

Here are some other steps you can try:

 

1. Disable the Origin in-game Overlay in the Origin Launcher, and the Game Properties in your Library

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Run Origin and Battlefield V as Administrator

 

4. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

5. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

6. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

 

Let us know if you still need assistance.

 

Thanks Standard smile

 

- iluminate

__________________________________________________________________
Message 2 of 2 (228 Views)