Crash on ps4 - CE-34878-0 [ Edited ]

[Koning_Pendragon]

Product: Rocket Arena
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? King_Pendragon_
Are you using any software with an overlay? No
Which Hero were you playing (if applicable)? *
Did you have cross-play enabled? No
Were you in a party with friends when this occurred? No
Where did the issue occur? In the lobby (waiting area before the match)
What were you doing when the bug occurred? Step by Step detail is helpful. Notting game was on main menu.
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. *
How many matches had you played in a row before the issue occurred? non
When did this happen? (dd.mm.yy hh:mm) 21-07-2020-20:54
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game craches
What should be happening instead? No crash
Steps: How can we find the bug ourselves? Ps crash code (sorry dont had it written down it discapaird befor i got here

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[EA_Atic · Accepted solution]

Thanks @Koning_Pendragon 

Could you take a look on PlayStation recommendation with that error code here: https://www.playstation.com/en-ie/get-help/help-library/error-codes/ce-34878-0/

Thanks.  

/Atic 

[EA_Atic]

Hey there @Koning_Pendragon thanks for the report, if happens again lets us know what error code you got,

/Atic

[Koning_Pendragon]

@EA_Atic it just happend see screenshot  on joining match

[EA_Atic · Accepted solution]

Thanks @Koning_Pendragon 

Could you take a look on PlayStation recommendation with that error code here: https://www.playstation.com/en-ie/get-help/help-library/error-codes/ce-34878-0/

Thanks.  

/Atic 

[Simmer31456790]

With the new dream home decorator pack this crash is back : ( 

When I try to decorate and after do the pictures my game is crashing every time.