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Crash fix

by JohnSevenSE
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Crash fix

★★ Novice

the game is crashing every 5th game or so and have been since release why isnt it fixed yet??

Message 1 of 7 (271 Views)

Accepted Solution

Re: Crash fix

Community Manager

Sorry to see that you are having issues @JohnSevenSE.

 

Best thing to do is take a little time and try the steps in this help thread: https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

 

Capping the frames per second has helped a lot of users fix issues.

Darko

 

Darko.png

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Message 3 of 7 (252 Views)

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Re: Crash fix

★ Guide
@JohnSevenSE
Hello,

Can you try updating all your driver to the latest version.
Close all unnecessary programs and services.
Verify your game files.
Type "msconfig" > Services tab > Check on "Hide all Microsoft services" > Disable all.
Give your computer a restart and try it again.

Hope it solve your problem.
Message 2 of 7 (254 Views)

Re: Crash fix

Community Manager

Sorry to see that you are having issues @JohnSevenSE.

 

Best thing to do is take a little time and try the steps in this help thread: https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

 

Capping the frames per second has helped a lot of users fix issues.

Darko

 

Darko.png
Message 3 of 7 (253 Views)

Re: Crash fix

★★ Novice
but why doesnt apex developers fix it? it has been like this since release
Message 4 of 7 (223 Views)

Re: Crash fix

Community Manager

Hey @JohnSevenSE with each new patch the team will work on improving the game but I would always suggest trying the steps that other users are finding helps improve their game.


Darko

Darko.png
Message 5 of 7 (189 Views)

Re: Crash fix

★★ Novice

please tell me something i havent already tried... and how do i report people ingame that are cheating? i played against a speedhacker + spinbot even do i killed him and won i want that player to get banned, i dont know his name because i havent kill feed turned on, why i have it turned off people said that would help with the crashes but it havent, second question is there a way for me to download a DEMO of that game?

Message 6 of 7 (169 Views)

Re: Crash fix

★ Apprentice

try the fixes mentioned in this video 

https://youtu.be/3n_QTt3y_Zc

Message 7 of 7 (96 Views)
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