Help us improve Answers HQ! Take Survey No, Thanks

Crash fix

by StarJohnSeven
Reply

Original Post

Accepted Solution

Crash fix

★★★★ Novice

the game is crashing every 5th game or so and have been since release why isnt it fixed yet??

Message 1 of 7 (233 Views)

Accepted Solution

Re: Crash fix

Community Manager

Sorry to see that you are having issues @StarJohnSeven.

 

Best thing to do is take a little time and try the steps in this help thread: https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

 

Capping the frames per second has helped a lot of users fix issues.

Darko

 

View in thread

Message 3 of 7 (214 Views)

All Replies

Re: Crash fix

★★★ Apprentice
@StarJohnSeven
Hello,

Can you try updating all your driver to the latest version.
Close all unnecessary programs and services.
Verify your game files.
Type "msconfig" > Services tab > Check on "Hide all Microsoft services" > Disable all.
Give your computer a restart and try it again.

Hope it solve your problem.
Message 2 of 7 (216 Views)

Re: Crash fix

Community Manager

Sorry to see that you are having issues @StarJohnSeven.

 

Best thing to do is take a little time and try the steps in this help thread: https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308

 

Capping the frames per second has helped a lot of users fix issues.

Darko

 

Message 3 of 7 (215 Views)

Re: Crash fix

★★★★ Novice
but why doesnt apex developers fix it? it has been like this since release
Message 4 of 7 (185 Views)

Re: Crash fix

Community Manager

Hey @StarJohnSeven with each new patch the team will work on improving the game but I would always suggest trying the steps that other users are finding helps improve their game.


Darko

Message 5 of 7 (151 Views)

Re: Crash fix

★★★★ Novice

please tell me something i havent already tried... and how do i report people ingame that are cheating? i played against a speedhacker + spinbot even do i killed him and won i want that player to get banned, i dont know his name because i havent kill feed turned on, why i have it turned off people said that would help with the crashes but it havent, second question is there a way for me to download a DEMO of that game?

Message 6 of 7 (131 Views)

Re: Crash fix

★★★★ Novice

try the fixes mentioned in this video 

https://youtu.be/3n_QTt3y_Zc

Message 7 of 7 (58 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help