Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD 6300
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? leik69
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Artillery
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 03/23/19
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? Freeze-game unfreezes for a couple seconds but I get timed out of server.
What should be happening instead? Not freezing
Steps: How can we find the bug ourselves? Might be hardware problem not sure.
FROM apex_crash
crash:
{
R5Apex: 00000000002FAE7F
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002FAE7F
R5Apex: 00000000002FAA9F
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0
rbx = 0
rcx = 0x5C6E776170736572
rdx = 0x000000BEC8007CC0
rsp = 0x000000BEC8007C10
rbp = 0
rsi = 0x00007FF74576AA20
rdi = 0x0000020DC97D5680
r8 = 1
r9 = 187
r10 = 2047 // 0x000007FF
r11 = 0x00007FF76C25FF40
r12 = 0
r13 = 0x00007FF7507DD3A0
r14 = 0
r15 = 0x000000BEC8007CC0
rip = 0x00007FF74576AE7F
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
