Help us improve Answers HQ! Take Survey No, Thanks

Crash after update Season 1

by Gioxor1
Reply

Original Post

Re: Crash after update Season 1

★★★★ Novice

Memory crash, report enclosed.

Message 11 of 2,176 (4,068 Views)

Re: Crash after update Season 1

★★★★★ Novice
Mine was slightly different for some reason, it mentions something about !!!unknown-module!!!: 0000007F71DBBB80 but i can't see that in anyone elses log.
Message 12 of 2,176 (4,056 Views)

Re: Crash after update Season 1

★★★★ Novice

Apex used to crash for me about 1/5 times I played it, either failing to launch or crashing to desktop with no error. I lived with it.

 

After the update, the game has failed to get me past the Ready screen 3 times. I did manage to get into the game once, played for about 5 minutes and then crashed again.

 

Attached are my logs. Thanks.

Message 13 of 2,176 (4,033 Views)

Re: Crash after update Season 1

★★★★ Novice

Here is mine. The game crashes even more than before now. 

Message 14 of 2,176 (4,031 Views)

Re: Crash after update Season 1

★★★★★ Novice
Message 15 of 2,176 (4,019 Views)

Re: Crash after update Season 1

★★★ Newbie

Same crash. Log attached

Message 16 of 2,176 (3,970 Views)

Re: Crash after update Season 1

[ Edited ]
★★ Novice

An other crash here.

Message 17 of 2,176 (3,963 Views)

Re: Crash after update Season 1

★★★★ Novice

same problem first game and crash mid jump

Message 18 of 2,176 (3,959 Views)

Re: Crash after update Season 1

★★★★ Novice
Message 19 of 2,176 (3,951 Views)

Re: Crash after update Season 1

★★★★ Novice

Crashed with the error: DXGI_ERROR_DEVICE_REMOVED

Message 20 of 2,176 (3,953 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help