May 2019
May 2019
Here's the log
crash:
{
d3d11: 00000000000CE432
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
d3d11: 00000000000CE432
dxgi: 000000000006063E
dxgi: 0000000000062FEE
dxgi: 0000000000037B0D
dxgi: 0000000000019B56
dxgi: 00000000000049DF
R5Apex: 0000000000463F53
R5Apex: 00000000002F5C06
R5Apex: 000000000044008F
R5Apex: 00000000004C84BD
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0x000002888AEC1060
rcx = 0x6E696D6165727473
rdx = 0xC01E0304
rsp = 0x0000008FB5CEE8C0
rbp = 0x00007FF95CC69FE0
rsi = 0x00000288CFAC54E8
rdi = 0
r8 = 0x0000008FB5CEE7F8
r9 = 0x00007FF95CC69FE0
r10 = 0x00007FF9633B5884
r11 = 582 // 0x00000246
r12 = 0x0000008FB5CEECF8
r13 = 0
r14 = 0x00000288CFAC4D78
r15 = 0x00000288CFAC4DA8
rip = 0x00007FF95CB1E432
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
May 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GTX 1080 TI
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? Skullpiglet
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. GroxicTinch
Which Legend were you playing (if applicable)? It has happened with many Legends
Which Legends were your squad mates using (if applicable)? It has happened with many Legends
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere, nothing consistent but never on the main menu or character selection.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Happened once mid-drop from ship, few times just running around.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Random amount, sometimes 2 sometimes more
When did this happen? (dd.mm.yy hh:mm) latest was 09_05_2019 about 5:40pm +8gmt
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Crash to desktop
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? Not sure
P.S. Posted on behalf of my brother so he doesnt need to make an account.
May 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Gainward GeForce GTX 1060 6GB
Enter RAM memory size in GB 24
What is your gamertag/PSN ID/EA Account name? XfeuredX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Lifeline, Wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Cascades
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0, it occurred during my 1st game of the day, but happens every 1 or 2 games
When did this happen? (dd.mm.yy hh:mm) 10.05.19 20:38 (France)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes
What should be happening instead? Nothing, game should run normally
Steps: How can we find the bug ourselves? Just play, it happens every 1 or 2 games
crash:
{
module@00007FFC67AE0000: 0000000000331F54
EXCEPTION_ACCESS_VIOLATION(write): FFFFFFFFFFFFFFB0
}
cpu: " Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
ram: 24 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
module@00007FFC67AE0000: 0000000000331F54
module@00007FFC67AE0000: 00000000001994D4
module@00007FFC67AE0000: 000000000019A947
module@00007FFC67AE0000: 0000000000451D25
module@00007FFC67AE0000: 00000000004EE5B7
module@00007FFC67AE0000: 00000000012A066C
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0
rbx = 0
rcx = 0x93736F4B82680000
rdx = 0x000000DCDE7CEC20
rsp = 0x000000DCDE7CF210
rbp = 0x000000DCDE7CF2C1
rsi = 0x0000028940748E80
rdi = 50
r8 = 0x00000288438DE6A0
r9 = 37
r10 = 0x00000288438DC110
r11 = 0
r12 = 0x00000288D9BFD1B0
r13 = 0x0000028941398040
r14 = 0
r15 = 0x0000028941397350
rip = 0x00007FFC67E11F54
xmm0 = [ [1.4012985e-45, 0, 9.3886997e-44, 0], [1, 0, 67, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [9.2073717e-41, 0, 0, 0], [65706, 0, 0, 0] ]
xmm3 = [ [1.4012985e-45, 0, 0, 1.4012985e-45], [1, 0, 0, 1] ]
xmm4 = [ [0, 1.4012985e-45, 0, 1.4012985e-45], [0, 1, 0, 1] ]
xmm5 = [ [0, 0, 1.4012985e-45, 0], [0, 0, 1, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081