Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number intel i7 9700k
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? irids_rupo
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. i don't know
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. game playing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1match
When did this happen? (dd.mm.yy hh:mm) everyday
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? end game
What should be happening instead? apex crash.txt
Steps: How can we find the bug ourselves? I don't know. but fixing bug please
Help me ㅜㅜ
im not getting any error messages either, it just crashes the whole pc. Uninstalled all gpu drivers using DDU and reinstalled and still the same. already running the game on lowest settings with freesync enabled.
Running rx 580 sapphire
I cant imagine how this problem has not been fixed yet...
I want to say that i have stopped playing my most favorite game cause of that and i am so furius!!!
Here is my latest crash text:
cpu: "Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz"
ram: 16 // GB
rax = 0x0000015B5C7BD000
rbx = 0x0000015B0FEB0080
rcx = 0x0000015B0FEB0D80
rdx = 0x0000015BB8CACE88
rsp = 0x000000567056FBE0
rbp = 0x0000015B5F103AA0
rsi = 0x0000015B0FEB0D80
rdi = 0x000000567056FCD0
r8 = 34
r9 = 0x0000015BF50D1050
r10 = 0x0000015BF52F8EA0
r11 = 510 // 0x000001FE
r12 = 1
r13 = 0
r14 = 0x0000015B0FEB0430
r15 = 0x0000415B0FF09300
rip = 0x00007FFA2780A523
xmm0 = [ [1.5070568e-18, 1.3861784e-19, 1.1169685e+31, 2.359109e-23], [0x21DE66FF, 0x2023A6AC, 0x730CFB33, 0x19E428B6] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 2.2698407, 0, 0], [0x00000000, 0x40114512, 0x00000000, 0x00000000] ]
xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [22, 0, 0, 0], [0x41B00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
Can somebody please help me figure out how to stop these crashes??
May - last edited May
1: Your System (including a dxdiag report if you're on PC). Including details of connected peripherals/external devices can help too. - i7 8700k OC 4.8, RAM 16GB, EVGA GTX 1070Ti, win10 x64 Pro, game is on 2Tb Seagate HDD, Boot drive Samsung M.2 970 Evo 500gb
2: Be as detailed as possible on exactly how the issue occurs for you. Error messages, screenshots and game clips can all be invaluable pieces of info. Too much detail is better than not enough, something that seems unimportant can be the key to a resolution. - Grappled from one house to other with 30 sec ago picked up kraber and apex.exe crash.
4: Please tell us when the issue started for you, or if you always encountered it on your current system. If there have been any software installs, game updates or hardware changes that can be very important to know. - Nothing has changed on PC, started to have this issue once in a while after newest patch 1.1.1.
4: Please include any steps you've already taken. Troubleshooting can take a while, and it's in everyone's interest to avoid doubling up on steps. However if you are at all unsure if you've taken a step fully, it's best to try again. We've all seen simple standard troubleshooting fix an issue after a long time of trying advanced steps. - Like i said, grapled at swamps from a tree platform to house and game crashed.