July 2019
After being in contact with EA HELP they told me to post my crash log in this forum, please help me get this issue solved.
Reinstalled the game, and windows, also verified all files etc etc, removed all files under app data, game is running in comp mode for win 8 per EA HELP's instruction.
I've run out of ideas, how do i proceed?
August 2019
@ESTADOMAYOR Hi, please try a repair of the game.
If you click the cog icon on the game's launch page you'll get a drop-down menu with the repair option, please let this run and check again.
September 2019
Never had a crash before. Since last two days its literally unplayable.
here is the txt file:
crash: { R5Apex: 000000000029AD4F EXCEPTION_PRIV_INSTRUCTION: C0000096 } cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz" ram: 16 // GB callstack: { KERNELBASE: 00000000000EBF30 ntdll: 00000000000A3167 ntdll: 000000000008B5E6 ntdll: 000000000009F7DD ntdll: 000000000000D856 ntdll: 000000000009E70E R5Apex: 000000000029AD4F R5Apex: 0000000000452936 R5Apex: 0000000000452D27 R5Apex: 00000000004512B0 R5Apex: 0000000000452F07 R5Apex: 000000000029BAE8 R5Apex: 00000000005C2B85 R5Apex: 0000000000452936 R5Apex: 0000000000452D27 R5Apex: 00000000004515B7 R5Apex: 00000000004532E2 KERNEL32: 0000000000014034 ntdll: 0000000000073691 } registers: { rax = 0x032200F3 rbx = 0x0000005E96B1BD30 rcx = 0 rdx = 6 rsp = 0x0000005E9711B7C0 rbp = 0x0000016993194280 rsi = 192 rdi = 0x0000016B3067E300 r8 = 802 // 0x00000322 r9 = 428816 // 0x00068B10 r10 = 429340 // 0x00068D1C r11 = 0xFFFFFFFF r12 = 192 r13 = 0x00000169EC028490 r14 = 0x00000169931B7B42 r15 = 34 rip = 0x00007FF68D31AD4F xmm0 = [ [7617600, 0, 0, 0], [0x4AE87880, 0x00000000, 0x00000000, 0x00000000] ] xmm1 = [ [7617600, 0, 0, 0], [0x4AE87880, 0x00000000, 0x00000000, 0x00000000] ] xmm2 = [ [1314571.1, 1314571.1, 134001.13, 134001.13], [0x49A07859, 0x49A07859, 0x4802DC48, 0x4802DC48] ] xmm3 = [ [7617600, 0, 0, 0], [0x4AE87880, 0x00000000, 0x00000000, 0x00000000] ] xmm4 = [ [1599696, 0, 0, 0], [0x49C34680, 0x00000000, 0x00000000, 0x00000000] ] xmm5 = [ [1448572.3, 0, 0, 0], [0x49B0D3E2, 0x00000000, 0x00000000, 0x00000000] ] xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ] xmm7 = [ [1448572.3, 1448572.3, 1448572.3, 1448572.3], [0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2] ] xmm8 = [ [1448572.3, 1448572.3, 1448572.3, 1448572.3], [0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2] ] xmm9 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ] xmm10 = [ [304704, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4894C800, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ] xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ] xmm12 = [ [-22661.832, 23319.547, 2400.9517, 0], [0xC6B10BAA, 0x46B62F18, 0x45160F3A, 0x00000000] ] xmm13 = [ [0.80999994, 0, 0, 0], [0x3F4F5C28, 0x00000000, 0x00000000, 0x00000000] ] xmm14 = [ [0.81074506, 0, 0, 0], [0x3F4F8CFD, 0x00000000, 0x00000000, 0x00000000] ] xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ] } build_id: 1567116206