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Re: Crash after update Season 1

by EA_David
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Original Post

Re: Crash after update Season 1

★★★ Newbie

sürekli bu hatayı veriyor

e-posta: [edit: email address removed]

Message 2171 of 2,179 (294 Views)

Re: Crash after update Season 1

★★ Newbie

Help please

Message 2172 of 2,179 (276 Views)

Re: apex legend crash

★★★★ Novice

After being in contact with EA HELP they told me to post my crash log in this forum, please help me get this issue solved.

Reinstalled the game, and windows, also verified all files etc etc, removed all files under app data, game is running in comp mode for win 8 per EA HELP's instruction.

 

I've run out of ideas, how do i proceed?

 

Message 2173 of 2,179 (230 Views)

Re: apex legend crash

★★★★ Novice

replying to myself.

 

started the game after and got a crash about 3 mins into the game, used path's tactical and then crashed when i was about to land, log submitted.

Message 2174 of 2,179 (227 Views)

Re: Crash after update Season 1

★★★★ Newbie

I updated the game and this error appeared at boot

Message 2175 of 2,179 (195 Views)
Highlighted

Re: Crash after update Season 1

Community Manager

@ESTADOMAYOR Hi, please try a repair of the game. 

If you click the cog icon on the game's launch page you'll get a drop-down menu with the repair option, please let this run and check again. 

Message 2176 of 2,179 (172 Views)

Re: Crash after update Season 1

★★★★ Novice

My first crash since I started playing, after crashed I started the game again without problem

 

 

Message 2177 of 2,179 (118 Views)

Re: Crash after update Season 1

★★★★ Novice

Never had a crash before. Since last two days its literally unplayable.

 

here is the txt file:

crash:
{
	R5Apex: 000000000029AD4F
	EXCEPTION_PRIV_INSTRUCTION: C0000096
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
	KERNELBASE: 00000000000EBF30
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 000000000029AD4F
	R5Apex: 0000000000452936
	R5Apex: 0000000000452D27
	R5Apex: 00000000004512B0
	R5Apex: 0000000000452F07
	R5Apex: 000000000029BAE8
	R5Apex: 00000000005C2B85
	R5Apex: 0000000000452936
	R5Apex: 0000000000452D27
	R5Apex: 00000000004515B7
	R5Apex: 00000000004532E2
	KERNEL32: 0000000000014034
	ntdll: 0000000000073691
}
registers:
{
	rax = 0x032200F3
	rbx = 0x0000005E96B1BD30
	rcx = 0         
	rdx = 6         
	rsp = 0x0000005E9711B7C0
	rbp = 0x0000016993194280
	rsi = 192       
	rdi = 0x0000016B3067E300
	r8  = 802    // 0x00000322
	r9  = 428816 // 0x00068B10
	r10 = 429340 // 0x00068D1C
	r11 = 0xFFFFFFFF
	r12 = 192       
	r13 = 0x00000169EC028490
	r14 = 0x00000169931B7B42
	r15 = 34        
	rip = 0x00007FF68D31AD4F
	xmm0  = [ [7617600, 0, 0, 0], [0x4AE87880, 0x00000000, 0x00000000, 0x00000000] ]
	xmm1  = [ [7617600, 0, 0, 0], [0x4AE87880, 0x00000000, 0x00000000, 0x00000000] ]
	xmm2  = [ [1314571.1, 1314571.1, 134001.13, 134001.13], [0x49A07859, 0x49A07859, 0x4802DC48, 0x4802DC48] ]
	xmm3  = [ [7617600, 0, 0, 0], [0x4AE87880, 0x00000000, 0x00000000, 0x00000000] ]
	xmm4  = [ [1599696, 0, 0, 0], [0x49C34680, 0x00000000, 0x00000000, 0x00000000] ]
	xmm5  = [ [1448572.3, 0, 0, 0], [0x49B0D3E2, 0x00000000, 0x00000000, 0x00000000] ]
	xmm6  = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm7  = [ [1448572.3, 1448572.3, 1448572.3, 1448572.3], [0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2] ]
	xmm8  = [ [1448572.3, 1448572.3, 1448572.3, 1448572.3], [0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2, 0x49B0D3E2] ]
	xmm9  = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
	xmm10 = [ [304704, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4894C800, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
	xmm11 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
	xmm12 = [ [-22661.832, 23319.547, 2400.9517, 0], [0xC6B10BAA, 0x46B62F18, 0x45160F3A, 0x00000000] ]
	xmm13 = [ [0.80999994, 0, 0, 0], [0x3F4F5C28, 0x00000000, 0x00000000, 0x00000000] ]
	xmm14 = [ [0.81074506, 0, 0, 0], [0x3F4F8CFD, 0x00000000, 0x00000000, 0x00000000] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567116206
Message 2178 of 2,179 (85 Views)

Re: Crash after update Season 1

★★★ Newbie

I also crashed, and here is my log.

Message 2179 of 2,179 (50 Views)

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