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Re: Apex Legends crashing and closing

by OrioStorm
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Original Post

Re: Crash after update Season 1

EA Respawn Team

@HarlowAhimsa both of your crashes are in ss5lsp.dll. This is called from WS2_32.DLL, which is a Windows OS DLL for doing networking (WS2 == WinSock 2, which is Windows Sockets, and a socket is a name for a connection between PCs).

 

Google failed me at figuring out what ss5lsp is, but hopefully knowing that it's probably a networking driver combined with your knowledge of your own PC will help you fix it!

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Re: apex legend crash

EA Respawn Team

@derankall @IsleyNumber1 @K-DST_7 @AtomicalJr @Dreconzs @lSadiko @Sh0ckStrike @CG_RocketLegion @rammonon @POF_Ziblayne @aet08 @HeLL2KiLLeR @NRG_Azrael @Stunod_is_THICC

 

I'm pleased to report that your crashes are all the Intel hardware crash, and the workaround we shipped in 1.1.3 seems to work, so this crash appears to be fixed.

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Re: Apex Legends crashing and closing

EA Respawn Team

@BioWELSH @BenayaBeng @wh173 @allowthegreaze @Johanason @xXxR0CKNR0LLxXx @XfeuredX this is a crash in an unknown 3rd-party DLL. This is usually the graphics driver, but it could be almost anything -- in-game overlays, antivirus, windows, etc.

 

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Re: Crash after update Season 1

EA Respawn Team

@JacknJac, this looks like another manifestation of the Intel-specific crash that we worked around starting in patch 1.1.3.

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Re: Crashes

EA Respawn Team

@-divide-KvN thanks for the crash info. I've posted a bug to our internal database from it.

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Re: Crash after update Season 1

EA Respawn Team

@Xt1rp8, Thanks for the bug report. I've added a bug to our database for it. 

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Re: Crash Log

EA Respawn Team

@Vat1k, thanks for the crash report, I've added it to our bug database.

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Re: Crash Log

EA Respawn Team

@RealAdawon, the attached apex_crash.txt is a crash in Origin's in-game overlay. I believe they have a fix for this in the pipeline.

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Re: Crash after update Season 1

EA Respawn Team

@Potataroll, thanks for the crash report. This is a rare crash that I have fixed locally. The fix will make it in to a future patch.

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Re: crashing during games and sometimes at the loading screen

EA Respawn Team

@ssxwet thanks for the crash report. It's related to voice chat. I've added a bug to our database for this issue.

Message 2160 of 2,183 (204 Views)

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