crashing during games and sometimes at the loading screen

by ssxwet
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Original Post

Apex Legends mid game crashes

★★★ Newbie

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x0000009119DBBE70
rcx = 0
rdx = 2
rsp = 0x000000911980F9A0
rbp = 29
rsi = 0x000001A9CE6A3BA0
rdi = 1914 // 0x0000077A
r8 = 0
r9 = 23004 // 0x000059DC
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001A873B73130
rip = 0x00007FF6B5AF2DCA
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7615047, 0, 0, 0], [0x40B85E3F, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2099165e+12, 0, 0, 0], [0x538CDA52, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [83616704, 0, 0, 0], [0x4C9F7C78, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [83616704, 0, 0, 0], [0x4C9F7C78, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [4284900, 11902500, 23328900, 57608100], [0x4A82C3C8, 0x4B359E24, 0x4BB1FC42, 0x4C5BC1E9] ]
xmm9 = [ [4.2848998e+08, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4DCC51E8, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 2121 of 2,184 (1,044 Views)

Re: Crash after update Season 1

★ Novice

I had a similar crash and was asked by a member of customer support to post my crash report here. the image is one i get frequently before a crash and it may be unrelated but i'm posting it encase it has some relevance. Sorry I don't post on forums very much and i hope this isn't don't incorrectly. 

Message 2122 of 2,184 (1,028 Views)

crashing during games and sometimes at the loading screen

★★★ Novice

crashing during game play and sometimes at the player starting screen.  

 

crash:
{
R5Apex: 00000000002FB8AF
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "AMD FX(tm)-4300 Quad-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002FB8AF
R5Apex: 00000000002FB4CF
R5Apex: 00000000004C116D
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0
rbx = 0
rcx = 0x5C6E776170736572
rdx = 0x000000BAB3007530
rsp = 0x000000BAB3007480
rbp = 0
rsi = 0x00007FF71CC4B450
rdi = 0x000001C4000155C0
r8 = 1
r9 = 1367 // 0x00000557
r10 = 2047 // 0x000007FF
r11 = 0x00007FF743744E80
r12 = 0
r13 = 0x00007FF727CC2120
r14 = 0
r15 = 0x000000BAB3007530
rip = 0x00007FF71CC4B8AF
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726

Message 2123 of 2,184 (1,015 Views)

Re: Crash after update Season 1

★ Novice

crash:
{
module@00007FFE0FA90000: 0000000000E4A1F2
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000028
}
cpu: "AMD Ryzen 5 1600 Six-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
module@00007FFE0FA90000: 0000000000E4A1F2
d3d11: 000000000012AC02
R5Apex: 000000000046DF9B
R5Apex: 00000000004301D8
R5Apex: 0000000000276134
R5Apex: 0000000000276546
R5Apex: 00000000002BBC8D
R5Apex: 000000000044008F
R5Apex: 00000000004C84BD
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x00000222B444EA70
rbx = 0x00000222B444E960
rcx = 3
rdx = 0x00007FFE108AEBE0
rsp = 0x000000D50A9677B0
rbp = 0x0000022246D7C080
rsi = 40
rdi = 0
r8 = 0x000002231491A908
r9 = 16
r10 = 0x00000223149176B0
r11 = 0
r12 = 0x00000221CFA73F20
r13 = 0x00000221BF5EB4F0
r14 = 1
r15 = 216
rip = 0x00007FFE108DA1F2
xmm0 = [ [-1.8339006e-07, 7.6510896e-43, 0, 0], [0xB444E9E0, 0x00000222, 0x00000000, 0x00000000] ]
xmm1 = [ [-nan, 0, 0, 0], [-1, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 2124 of 2,184 (1,012 Views)

Re: Crash after update Season 1

★★ Novice

Same here.

Message 2125 of 2,184 (991 Views)

Apex Crash

★★★ Newbie

Hi so I have a great PC Build but recently i have been getting a lot of crashes that seem to be related to RAM read/write permissions 

 

here is the apex crash txt file 

 

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_ACCESS_VIOLATION(write): FFFFFFFFFFFFFF8C
}
cpu: "Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x000000649560C190
rcx = 0
rdx = 4
rsp = 0x0000006494E5F430
rbp = 1719 // 0x000006B7
rsi = 0x000001F66D92E920
rdi = 1256 // 0x000004E8
r8 = 0
r9 = 249672 // 0x0003CF48
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001F411A53F10
rip = 0x00007FF60F0A2DCA
xmm0 = [ [5250000, 0, 0, 0], [0x4AA037A0, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [25000000, 0, 0, 0], [0x4BBEBC20, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [4.1899123, 0, 0, 0], [0x408613C3, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [21997040, 0, 0, 0], [0x4BA7D2F8, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [8252961, 0, 0, 0], [0x4AFBDC42, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [103974.9, 66949.406, 8121.1567, 0], [0x47CB1373, 0x4782C2B4, 0x45FDC941, 0x00000000] ]
xmm6 = [ [8252961, 0, 0, 0], [0x4AFBDC42, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [34707.695, 123833.63, 3.4028235e+38, 3.4028235e+38], [0x470793B2, 0x47F1DCD0, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.30000001, 0, 0, 0], [0x3E99999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 2126 of 2,184 (950 Views)

Re: Apex Crash report

★★ Novice

I finally resolved this issue for my own system. I was previously overclocking my cpu to 5ghz no problem through intel's extreme tuning utility, which was fine on every other game except apex legends. I found that doing this overclock, once it was stable, directly into the bios and further avoiding using xtu, resolved the issue. I havent experienced a crash on it yet. Dont know if this will work for anyone else, but it certainly worked for me and i thought i would share.

Message 2127 of 2,184 (959 Views)

Re: Crash after update Season 1

★★ Novice

Hey theRipMasta, are you still experiencing this issue? If so are doing any sort of overclocking, perhaps through intels xtu application? I had a similar issue with my k series cpu which i was overclocking through this application. I found, for me at least, that after converting this overclock to my bios and not running xtu at all helped fix this crash for me. I've read around that a few people have been having issues with overclocking their cpus and this game not handling it well. Im no expert and dont know if this will help just thought i would share my experience to see if it would help.

Message 2128 of 2,184 (957 Views)

Apex Legends crashing and closing

★ Novice

I dont know what happen its happen a lot these days

Message 2129 of 2,184 (909 Views)

Please analyze this error statement.

★ Novice
Please analyze this error statement

crash:
{
module@00007FFF30B80000: 0000000000B16E09
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
module@00007FFF30B80000: 0000000000B16E09
module@00007FFF30B80000: 0000000000B16E7E
module@00007FFF30B80000: 0000000000B0F5D6
module@00007FFF30B80000: 0000000000B11FF0
module@00007FFF30B80000: 0000000000DB7ABF
module@00007FFF30B80000: 00000000003A85CF
d3d11: 0000000000182988
R5Apex: 000000000046A795
R5Apex: 000000000046EAA2
R5Apex: 0000000000431A03
R5Apex: 00000000004B6B59
R5Apex: 00000000004B6E8C
R5Apex: 00000000004BEE80
R5Apex: 000000000044008F
R5Apex: 00000000004C84BD
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0
rbx = 0
rcx = 0x000001E51467BE60
rdx = 0x000001E6BA8DF130
rsp = 0x0000008C4441D350
rbp = 0x0000008C4441D3D0
rsi = 0xAA00000000000000
rdi = 0
r8 = 0
r9 = 0x0000008C4441D45C
r10 = 0
r11 = 1
r12 = 0x000001E51467BE60
r13 = 0x0000008C4441D45C
r14 = 0x000001E6DC690AB0
r15 = 0
rip = 0x00007FFF31696E09
xmm0 = [ [-2.1112518, 0, 0, 0], [0xC0071EC0, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [1, 1, 1, 1], [0x3F800000, 0x3F800000, 0x3F800000, 0x3F800000] ]
xmm3 = [ [0.12010185, 0, 0, 0], [0x3DF5F7F5, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [0.086190008, 0, 0, 0], [0x3DB08463, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [6.3740131e-11, 0, 0, 0], [0x2E8C2A81, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0.077399381, 0, 0, 0], [0x3D9E8391, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0.055, 0, 0, 0], [0x3D6147AE, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0.94786733, 0, 0, 0], [0x3F72A76F, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [0.2, 0, 0, 0], [0x3E4CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm11 = [ [0.040449999, 0, 0, 0], [0x3D25AEE6, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 2130 of 2,184 (1,164 Views)