Re: Crash after update Season 1

by POF_Wyjakx
Reply

Original Post

Consistent Crash Report

★★★★ Novice

Crashes Consistently at least 1-2 times a night for no real reason

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 4.80GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x00000050DDF6BE00
rcx = 0
rdx = 32
rsp = 0x00000050DE1BF6D0
rbp = 463 // 0x000001CF
rsi = 0x00000179ECAB5EC0
rdi = 1916 // 0x0000077C
r8 = 0
r9 = 25333 // 0x000062F5
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001788A47EEF0
rip = 0x00007FF62DDA2DCA
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.761178, 0, 0, 0], [0x40B85B92, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2098479e+12, 0, 0, 0], [0x538CD847, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1.5220406e+08, 0, 0, 0], [0x4D112732, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [-103.47109, -708.59058, 76.693764, -136.88544], [0xC2CEF133, 0xC43125CC, 0x42996335, 0xC308E2AC] ]
xmm6 = [ [2.7313914e+08, 0, 0, 0], [0x4D823E2E, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [3417557.5, 7689504.5, 13670230, 21359734], [0x4A509756, 0x4AEAAA41, 0x4B509756, 0x4BA2F63B] ]
xmm9 = [ [3.4175574e+08, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4DA2F63B, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1.3396114, 0, 0, 0], [0x3FAB7863, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 2111 of 2,184 (919 Views)
Highlighted

Re: Crash after update Season 1

★★★ Novice

Hello, the problem persists despite, removing my overclock, another idea? I'm sending you the new crash file.

Message 2112 of 2,184 (920 Views)

Re: Crash after update Season 1

★★★ Newbie

Hello! The crash is definitely related to memory issues.

Message 2113 of 2,184 (911 Views)

Re: Crash after update Season 1

Community Manager (retired)

@_S7ORM-BRINGR, the patch is making its way through our release pipeline, so hopefully it won't be too much longer.

Message 2114 of 2,184 (899 Views)

Crash Log

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2080 TI
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Vat1k
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Center village in desert biome
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. A grenade was thrown near me
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 05/14/2019 1:14PM PST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game Crash
What should be happening instead? Not Crashing
Steps: How can we find the bug ourselves? Check Log

crash:
{
R5Apex: 000000000068E094
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 000000000068E094
R5Apex: 000000000068DFE9
R5Apex: 0000000000688C79
R5Apex: 00000000006AD884
R5Apex: 00000000004C116D
R5Apex: 00000000004C0A0A
R5Apex: 00000000004C0B85
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 199
rbx = 0x0000023ED6A86D90
rcx = 0x0E6B1250C80060DA
rdx = 0x0000023EBE866304
rsp = 0x000000BC06D9F520
rbp = 0x000000BC06D9F680
rsi = 0x00007FF79F477578
rdi = 0x0000023ED6A86D90
r8 = 0x00007FF79F477578
r9 = 0x00007FF782416C10
r10 = 0x4076800000000000
r11 = 0x000000BC06D9F748
r12 = 20
r13 = 0
r14 = 0x00007FF780BF0000
r15 = 65535 // 0x0000FFFF
rip = 0x00007FF78127E094
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [277.06009, 0, 0, 0], [0x438A87B1, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [277.10001, 0, 0, 0], [0x438A8CCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [277.06009, 0, 0, 0], [0x438A87B1, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [277.10001, 0, 0, 0], [0x438A8CCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [277.06009, 0, 0, 0], [0x438A87B1, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 2115 of 2,184 (895 Views)

Re: Crash Log

★★★★ Novice

My game crashes on start

Didn't know this topic existed before I created a topic about it.

Message 2116 of 2,184 (871 Views)

Re: Crash after update Season 1

★★★ Novice
crash:
{
R5Apex: 00000000012207B0
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000012207B0
R5Apex: 000000000047635C
R5Apex: 0000000000468011
R5Apex: 000000000043F4E9
R5Apex: 00000000002BBBB2
R5Apex: 000000000044008F
R5Apex: 00000000004C84BD
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 8192 // 0x00002000
rbx = 283 // 0x0000011B
rcx = 0x00007FF7BC445F90
rdx = 0
rsp = 0x0000008505A8F5C8
rbp = 0
rsi = 0x00D5ECC8
rdi = 0x00007FF7968FBBA0
r8 = 24
r9 = 0
r10 = 0
r11 = 0x00007FF7BC445F90
r12 = 0
r13 = 0
r14 = 0x00007FF796A7EF10
r15 = 0x00007FF7BC43CF90
rip = 0x00007FF7978607B0
xmm0 = [ [4.5863217e+21, 4.5907939e-41, 4.1689642e+21, 4.5907939e-41], [0x6378A000, 0x00007FF9, 0x63620000, 0x00007FF9] ]
xmm1 = [ [2.8296812e-39, 7.9554516e-41, 0, 0], [0x001ED000, 0x0000DDC4, 0x00000000, 0x00000000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
Message 2117 of 2,184 (855 Views)

Re: Crash after update Season 1

★ Guide

@OrioStorm wrote:

@_S7ORM-BRINGR, the patch is making its way through our release pipeline, so hopefully it won't be too much longer.


@OrioStorm, This month?

Message 2118 of 2,184 (835 Views)

Re: Crash after update Season 1

★★★ Apprentice

Oh! My game isn't crashing anymore, but that's only because Origin refuses to go into online mode -.-

Message 2119 of 2,184 (800 Views)

Re: Crash after update Season 1

★ Novice

Same here

Message 2120 of 2,184 (951 Views)