Re: Crash after update Season 1
by AOD_CobaltSteelOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX1070TI
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? alocaurd_ttv
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. ILOOKLIKEATHUMB richardgoham_ttv
Which Legend were you playing (if applicable)? lifeline
Which Legends were your squad mates using (if applicable)? wraith pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. just outside skulltown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. just about to revive a player
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 18.04.19 18:30
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my game crashes very frequently again
What should be happening instead? it should not crash
Steps: How can we find the bug ourselves? not sure
crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_ACCESS_VIOLATION(write): FFFFFFFFFFFFFF8C
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x000000A6BEBBBE80
rcx = 0
rdx = 16
rsp = 0x000000A6BE60F5C0
rbp = 447 // 0x000001BF
rsi = 0x000001BBBA5CB1C0
rdi = 942 // 0x000003AE
r8 = 0
r9 = 38285 // 0x0000958D
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001BAD95C4130
rip = 0x00007FF6270C2DCA
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.761764, 0, 0, 0], [0x40B8605F, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.209971e+12, 0, 0, 0], [0x538CDBF2, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [29103100, 0, 0, 0], [0x4BDE09FE, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 2538.2368, 1078.425, 0], [0x00000000, 0x451EA3CA, 0x4486CD9A, 0x00000000] ]
xmm6 = [ [29103100, 0, 0, 0], [0x4BDE09FE, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [83984.047, 438773.78, 685584.13, 1158637.3], [0x47A40806, 0x48D63EB9, 0x49276102, 0x498D6F6A] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.60000002, 0, 0, 0], [0x3F19999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
Here's mine!
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD 2970WX Threadripper 2
Enter RAM memory size in GB 64GB 3000mhz
What is your gamertag/PSN ID/EA Account name? VChristIsKingV
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Zipline, Bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was around the middle of the map by the water
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. running
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 18/04/2019 9:40pm pacific time
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? This was the first time it crashed me out of the game. Usually it just freezes the game and I have no other choice but to ctl+alt+del and log out because it wont alt+tab into task manager for me to end the task
What should be happening instead? Me playing the game lol
Steps: How can we find the bug ourselves? play the game with a 2080ti and update your card to the latest driver and you will never play again.
This happens every game now. I "played" two games today. One I didn't make it out of the matchmaking status, the other in the middle of a good game. I really want to play apex but these crashes make it so annoying that I am seriously thinking that this is just a waste of space on my hard drive (no offense, it is a really good game but come on)
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 980
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? patri0t86
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. boumbats
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skull town, happens anywhere though, many times per day
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running to a fight, squad mates right behind me
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 04.19.19 00:30
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? Game exits with a crash text file. Sometimes no crash log at all
What should be happening instead? The game gets played properly.
Steps: How can we find the bug ourselves? Play the game. These 3 crashes happened in back to back games within LITERALLY 10 minutes.
crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_ACCESS_VIOLATION(write): FFFFFFFFFFFFFF8B
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0
rbx = 0x000000B92AB1BB20
rcx = 1
rdx = 8
rsp = 0x000000B92A76FB80
rbp = 168
rsi = 0x00000268B4CF0020
rdi = 1587 // 0x00000633
r8 = 0
r9 = 10240 // 0x00002800
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x00000267B399F130
rip = 0x00007FF651EA2DCA
xmm0 = [ [2115598, 0, 0, 0], [0x4A012038, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [10074276, 0, 0, 0], [0x4B19B8A4, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [0.74528193, 0, 0, 0], [0x3F3ECACC, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1576717, 0, 0, 0], [0x49C07868, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [10613157, 0, 0, 0], [0x4B21F1A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 10565.733], [0x00000000, 0x00000000, 0x00000000, 0x462516EF] ]
xmm6 = [ [10613157, 0, 0, 0], [0x4B21F1A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0.74528193, 0, 0, 0], [0x3F3ECACC, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [37326.238, 171396, 438773.78, 3.4028235e+38], [0x4711CE3D, 0x48276100, 0x48D63EB9, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.40000001, 0, 0, 0], [0x3ECCCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
crash:
{
R5Apex: 00000000002F2DCF
EXCEPTION_ACCESS_VIOLATION(read): 0000000000001ED1
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002F2DCF
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 1
rbx = 0x000000EF4BB1BE80
rcx = 1972 // 0x000007B4
rdx = 2
rsp = 0x000000EF4B76F5D0
rbp = 1972 // 0x000007B4
rsi = 0x000002C3F320B580
rdi = 2174 // 0x0000087E
r8 = 0
r9 = 175531 // 0x0002ADAB
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000002C12259FAF0
rip = 0x00007FF651EA2DCF
xmm0 = [ [12541616, 0, 0, 0], [0x4B3F5EB0, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [59721984, 0, 0, 0], [0x4C63D240, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [4.6228747, 0, 0, 0], [0x4093EE97, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [57978320, 0, 0, 0], [0x4C5D2B74, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [14285281, 0, 0, 0], [0x4B59F9E1, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [-7765.3496, 8019.0073, 7897.2612, 0], [0xC5F2AACC, 0x45FA980F, 0x45F6CA17, 0x00000000] ]
xmm6 = [ [14285281, 0, 0, 0], [0x4B59F9E1, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [438773.78, 1904400, 3.4028235e+38, 3.4028235e+38], [0x48D63EB9, 0x49E87880, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.40000001, 0, 0, 0], [0x3ECCCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 1
rbx = 0x0000008CD7757460
rcx = 0
rdx = 8
rsp = 0x0000008CE156F470
rbp = 595 // 0x00000253
rsi = 0x000001C0BA6D5180
rdi = 1922 // 0x00000782
r8 = 0
r9 = 27275 // 0x00006A8B
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001BFB161A0B0
rip = 0x00007FF651EA2DCA
xmm0 = [ [1.5996961e+10, 0, 0, 0], [0x506E5F90, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [7.6175999e+10, 0, 0, 0], [0x518DE38C, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7613978, 0, 0, 0], [0x40B85D5F, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [9.216485e+10, 0, 0, 0], [0x51ABABA0, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [8111799, 0, 0, 0], [0x4AF78D6E, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [8111799, 0, 0, 0], [0x4AF78D6E, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [304704, 685584, 1218816, 1904400], [0x4894C800, 0x49276100, 0x4994C800, 0x49E87880] ]
xmm9 = [ [7617600, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4AE87880, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.40000001, 0, 0, 0], [0x3ECCCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
Please tell me what's the problem
Crash
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1080
Enter RAM memory size in GB 16 GB (3466Mhz)
What is your gamertag/PSN ID/EA Account name? Fatspacepanda
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. icewallowcome
Which Legend were you playing (if applicable)? I have experienced the bug with multiple legends
Which Legends were your squad mates using (if applicable)? not applicable
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All over
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Shooting, running. sliding, healing, standing still. Random
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? up untill patch 1.1
When did this happen? (dd.mm.yy hh:mm) 19.01.19.15:29
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crahing to desktop,
What should be happening instead? Nothing
Steps: How can we find the bug ourselves? Im not sure to be honest
Experiencing crashes to desktop in games. Crashlog says either EXCEPTION_ACCESS_VIOLATION(write) or EXCEPTION BREAKPOINT: 80000003. I thought these were memory issues so i checked memory usage right around crashes and found that Commit charge spikes right before the crash (see attached image) ram does not spike. Can the spike be an effect of the game crashing? I first thought this might be windows writing an event log entry but its several gigabytes. Or is it the reason for the crash.
I have tried updating nvidia drivers, repairing and reinstalling the game and I made my pagefile bigger (24gb, was 16) without any difference.
In origin launch options i have tried limiting my fps, also without success.
The crashing began with with the 1.1 patch and has gotten worse since 1.1.1.
I have tried finding on a fix but I don't think anyone has posted a fix yet.
Thanks in advance.
