Re: Crash after update Season 1

by Lentraa
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Original Post

Re: Crash after update Season 1

★★★★ Novice
Same
Message 1881 of 2,184 (775 Views)

Apex legends CRASH PLEASE FIX

★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1080ti
Enter RAM memory size in GB 8gb ddr4
What is your gamertag/PSN ID/EA Account name? zeeistheman
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? N/A but Pathfinder
Which Legends were your squad mates using (if applicable)? Octane and Wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Water Treatment and while flying from the drop ship and randomly all over the * place
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Spectating teammate
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 16.04.19:7:09pm
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? DUDE MY GAME CRASHES AND SENDS ME A MESSAGE SAYING WE PUT THE DETAILS IN THE DOCUMENTS FOLDER
What should be happening instead? NOT CRASHING
Steps: How can we find the bug ourselves? Get my setup, i5 8600k 4.6ghz, gtx 1080ti, 8gb ram, all ssd storage.

crash:
{
R5Apex: 00000000002F2E44
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000002
}
cpu: "Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2E44
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 2
rbx = 0x0000000100B56E20
rcx = 2
rdx = 4
rsp = 0x00000001001FF830
rbp = 135
rsi = 0x00000139ADF5BCA0
rdi = 0x000001385035A831
r8 = 0
r9 = 136
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001382C6EABF0
rip = 0x00007FF7CA0F2E44
xmm0 = [ [-nan, -nan, -nan, -nan], [-1, -1, -1, -1] ]
xmm1 = [ [0, 0, -nan, -nan], [0, 0, -1, -1] ]
xmm2 = [ [4.1060829, 0, 0, 0], [0x40836508, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [3.4491098e+08, 0, 0, 0], [0x4DA47764, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1.3908901e+08, 0, 0, 0], [0x4D04A547, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [577.90582, 1102.2913, 1221.2626, 0], [0x441079F9, 0x4489C952, 0x4498A867, 0x00000000] ]
xmm6 = [ [3.477225e+09, 0, 0, 0], [0x4F4F423E, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1071225.3, 4284901, 3.4028235e+38, 3.4028235e+38], [0x4982C3CA, 0x4A82C3CA, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.60000002, 0, 0, 0], [0x3F19999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 1882 of 2,184 (786 Views)

Re: Crash after update Season 1

★★★ Newbie

same

clean install nvidia driver 417.17, crash one game in one day, but yesterday every game crashed

Message 1883 of 2,184 (835 Views)

Re: Crash after update Season 1

★★ Novice

Same here its actually getting out of hand here is another apex_crash.txt file. Please help me!!!

Message 1884 of 2,184 (822 Views)

Game Crashes Apex legends

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number intel i5 3470 + gt970
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? karntuso
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. random in game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. random in match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? about 10
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? error Apex crashed at desktop game closed
What should be happening instead? idk
Steps: How can we find the bug ourselves? fix it

crash:
{
module@00007FFA88690000: 0000000000362B1A
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: " Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
module@00007FFA88690000: 0000000000362B1A
module@00007FFA88690000: 0000000000353620
module@00007FFA88690000: 000000000035B6EF
module@00007FFA88690000: 000000000035B596
module@00007FFA88690000: 00000000003533AD
module@00007FFA88690000: 0000000000B076EA
module@00007FFA88690000: 000000000121A5A8
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 0x000001F43425C9D0
rbx = 0
rcx = 0x000001F4705C6F60
rdx = 0
rsp = 0x000000D1A986F9F0
rbp = 0x000001F4705C7C80
rsi = 0x000001F43425CA00
rdi = 0x000000D1A986FAD0
r8 = 0
r9 = 0
r10 = 0x000001F40178CEE8
r11 = 0x000000D1A986FA48
r12 = 0
r13 = 0
r14 = 0x000001F4705C7310
r15 = 0
rip = 0x00007FFA889F2B1A
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [1.6543612e-24, 2.6027284, 0, 0], [0x18000000, 0x4026931A, 0x00000000, 0x00000000] ]
xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [19, 0, 0, 0], [0x41980000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081

Message 1885 of 2,184 (636 Views)

Re: Crash after update Season 1

★★★ Novice

2 more crashes for the books.

 

Here is the DX diag and 2 crash logs.

 

I wasn't even doing anything specific. usually its if i alt tab a lot. This time it just crashed first game.

Message 1886 of 2,184 (815 Views)

Re: Crash after update Season 1

★★★ Novice

My game keeps saying that it crashed after I manually closed the game. I just click Exit To Desktop as usual but when it has closed, a pop-up appears and it says that apex has crahsed

Message 1887 of 2,184 (796 Views)

Re: Crash after update Season 1

[ Edited ]
★ Apprentice

CRASH POST 14: 2nd game, i crashed during the drop from plane.

Message 1888 of 2,184 (767 Views)

Re: Crash after update Season 1

★ Apprentice

CRASH POST 15 : i play 5 min then i crash again

Message 1889 of 2,184 (751 Views)

Re: Community Crashing Troubleshooting Guide

★★★ Newbie

I have attached the last 4 Apex Crash docs I have received. I am still getting crashes sometimes that do not generate a txt.

Message 1890 of 2,184 (737 Views)