Re: Community Crashing Troubleshooting Guide

by Tv_Faya
Reply

Original Post

Re: Community Crashing Troubleshooting Guide

★★★★ Novice
I underclocked my ram and now the game is rock stable. Previously i got crash every 1-2 games.
I dont know why but i pass every stability test + every other game is working fine. Only apex makes problems
Message 1721 of 2,184 (758 Views)

Re: Community Crashing Troubleshooting Guide

★ Apprentice

....

Message 1722 of 2,184 (744 Views)

Re: Crash after update Season 1

★★ Novice

Multiple crashes a day, barely able to play a full game at this point without a crash. Getting really frustrating and almost at the point of uninstalling. What a shame, I've spent over $100 on the battle pass and apex coins just to not even be able to play. Here's my apex_crash.txt file 

 

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 1
rbx = 0x0000004EFA71C100
rcx = 0
rdx = 4
rsp = 0x0000004EFA96F440
rbp = 5
rsi = 0x00000193699D5540
rdi = 1922 // 0x00000782
r8 = 0
r9 = 27305 // 0x00006AA9
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001921AD63610
rip = 0x00007FF60A282DCA
xmm0 = [ [2.3035625e+10, 0, 0, 0], [0x50ABA0F8, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1.0969344e+11, 0, 0, 0], [0x51CC51E8, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7618589, 0, 0, 0], [0x40B86126, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.3272802e+11, 0, 0, 0], [0x51F739A7, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1040945.4, 0, 0, 0], [0x497E2317, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [1040945.4, 0, 0, 0], [0x497E2317, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1218816, 2742336, 4875264, 7617600], [0x4994C800, 0x4A276100, 0x4A94C800, 0x4AE87880] ]
xmm9 = [ [30470400, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4BE87880, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.80000001, 0, 0, 0], [0x3F4CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726

Message 1723 of 2,184 (737 Views)

Re: Crash after update Season 1

★★★ Novice

Still crashing. Here is the latest:

 

 

Message 1724 of 2,184 (827 Views)

Re: Crash after update Season 1

★★ Novice

Still crashing

Message 1725 of 2,184 (808 Views)

Re: Crash after update Season 1

★★★ Apprentice

Crashed to desktop. No error. No log generated.

Message 1726 of 2,184 (796 Views)

Re: Crash after update Season 1

★★★ Newbie

Just crashed while moving around normally, not even doing things like checking death crates that trigger some crashes.

Message 1727 of 2,184 (780 Views)

Re: Crash after update Season 1

★★ Novice

Another crash just now and we were the last 2 teams, so frustrating. 

Message 1728 of 2,184 (777 Views)

Re: Crash after update Season 1

★★★ Novice

Oh I'm crashing still

Message 1729 of 2,184 (758 Views)

Re: Crash after update Season 1

★★★★★ Novice

Crash again.  

Message 1730 of 2,184 (710 Views)