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Re: Crash after update Season 1

by VelvetRock
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Original Post

Re: Crash Report [PC]

★★★★★ Novice

I'm still getting dxgi_error_device_hung since day 1

should be about 400-500 crashes so far

 

Im using a GTX 770 and none of the nvidia drivers can fix this issue (beginning from 416 to 419)

 

 

but at least there are no memory issues anymore

Message 1471 of 2,176 (324 Views)

Re: Crash Report [PC]

[ Edited ]
★★★★ Novice

Hello, I crash randomly. (without error, just freezing and game closing. Just windows back)

 

Sometimes nothing for several days, and sometimes it does not stop..

 

settings : maxed out 1080p no v-sync, g-sync enabled

 

pc specs in dxdiag.txt

Message 1472 of 2,176 (306 Views)

Re: Crash Report [PC]

★★★★ Novice

Crashing.. 

 

Fault bucket 120792870519, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bad_module_info
P2: 0.0.0.0
P3: 00000000
P4: unknown
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: 0000000000000000
P9:
P10:

Attached files:
\\?\C:\Users\qwerty0025\AppData\Local\Temp\WER37C7.tmp.WERDataCollectionStatus.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4768.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4798.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4795.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER47A6.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bad_module_info_d38ab07e65678332d5f962bea87df6e5c12a9d28_85207d7d_170349e7

Analysis symbol:
Rechecking for solution: 0
Report Id: 795b4d76-9b2e-468e-940a-bc89b44916cc
Report Status: 268435456
Hashed bucket: 2fa587f61571ffe999423f2b2f32e164
Cab Guid: 0

Message 1473 of 2,176 (279 Views)

Re: Crash Report [PC]

★★★★ Novice

Crashed again without any error.


 

Message 1474 of 2,176 (278 Views)

Re: Crash Report [PC]

★★★★ Novice

Crash, no error.

Message 1475 of 2,176 (304 Views)

Re: Crash after update Season 1

★★★★ Newbie

Just crashed again midgame, after a few days without any issues.
(Could be because my cpu couldn't handle it)

Message 1476 of 2,176 (298 Views)

Re: Crash after update Season 1

★★★★ Novice

And again.... Just running along and then crashed.

Message 1477 of 2,176 (267 Views)

Re: Apex crash report

★★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080TI
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? RaptorJesus26 - Origin
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. 
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? 
Where did the issue occur? During dropping into game, right at beginning
Which part of the map or menu were you in? Airbase
What were you doing when the issue occurred? dropping in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 02/04/2019
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? the game crashes to desktop with no error
What should be happening instead? it shouldnt be crashing
Steps: How can we find the bug ourselves? idk

 

Message 1478 of 2,176 (252 Views)
Highlighted

Re: Crash after update Season 1

★★★★ Novice

hello 

Message 1479 of 2,176 (717 Views)

Re: Crash after update Season 1

★★★★ Novice

Was dropping down and flew through the radio post next to market and crashed right after.

Message 1480 of 2,176 (680 Views)

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