Re: Crash after update Season 1

by Alzero1133
Reply

Original Post

Crash to desktop no error

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon R9 390
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? EchoSi3rra
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Happens with anyone
Which Legend were you playing (if applicable)? Happens with any legend
Which Legends were your squad mates using (if applicable)? Happens with any legends
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Can happen anywhere but more likely in the beginning of the game after exiting the dropship but before hitting the ground
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It varies
When did this happen? (dd.mm.yy hh:mm) 21/03/19 06:51 CST
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes to desktop with no error
What should be happening instead? Not crashing
Steps: How can we find the bug ourselves? Come play a few games on my computer

This is an ongoing issue since the game's launch, limiting the FPS to 75 via launch option seemed to help reduce the frequency of crashes but it still crashes often.

Message 531 of 2,184 (656 Views)

Re: Crash after update Season 1

★★★★★ Apprentice

4 /5 games in a row, all crashes. Only got to the drop screen twice, only got to start dropping once, never made it to the ground in any of the 4.

Message 532 of 2,184 (766 Views)

Crashed to desktop

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rx 480
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? TEKUMS
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. skulltown
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. just looted a body and was running away from skulltown
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue?
What happens when the bug occurs? crash to desktop
What should be happening instead? not crash
Steps: How can we find the bug ourselves? attached files

attached files

Message 533 of 2,184 (650 Views)

Re: Crash after update Season 1

★★ Novice

My game is still crashing on an intel 4690 cpu, 16gb of ram, a Nvidia 1070GPU, and with no error messages!

Message 534 of 2,184 (761 Views)

Re: Crash after update Season 1

★★★★★ Apprentice

I don't know why I'm even bothering at this point...

 

 

Message 535 of 2,184 (762 Views)

Apex Crash

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Radeon RX 480
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? Symmetrophobia
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. TTV_Ekry, SL0MBO
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Octane, Bloodhound
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Repulsor
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? ~10
When did this happen? (dd.mm.yy hh:mm) 3/20/2019
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes for 1-2 seconds. Then window dispersal and I am left on the desktop. No errors
What should be happening instead? Continued gameplay
Steps: How can we find the bug ourselves? Play regularly

See files below

Message 536 of 2,184 (654 Views)

Crash with no error

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? logicalfails
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. ironchadd
Which Legend were you playing (if applicable)? octane
Which Legends were your squad mates using (if applicable)? lifeline, mirage
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Repulsor
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. turning in a shack
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 6
When did this happen? (dd.mm.yy hh:mm) 21.03.19
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes with no report
What should be happening instead? No crashing
Steps: How can we find the bug ourselves? Look at my file.

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF7292DE5F0
rcx = 0x00007FF70F506E30
rdx = 0x000002AEA13F2590
rsp = 0x000000FDBF3FE1F0
rbp = 0x00007FF70F506E30
rsi = 0x000002AEA13F2590
rdi = 0
r8 = 0x000000FDBF3FE250
r9 = 0x000000FDBF3FE240
r10 = 2047 // 0x000007FF
r11 = 0x00007FF72A2DF540
r12 = 8
r13 = 0
r14 = 186
r15 = 64
rip = 0x00007FF70384A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 537 of 2,184 (656 Views)

Re: Crash after update Season 1

★★★★★ Apprentice

Didn't bother posting about the last 4 CtD with no error, but here's one with an error txt.

 

 

Message 538 of 2,184 (751 Views)

Game crashes

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 980 ti
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? daegh
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. qworkie
Which Legend were you playing (if applicable)? octane
Which Legends were your squad mates using (if applicable)? bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. above dam
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. launching
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 3/21/2019
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes
What should be happening instead? It should still be running
Steps: How can we find the bug ourselves? Play the game

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF745C7E5F0
rcx = 0x00007FF72BEA6CF8
rdx = 0x00000225441229C0
rsp = 0x000000943235DBF0
rbp = 0x00007FF72BEA6CF8
rsi = 0x00000225441229C0
rdi = 0
r8 = 0x000000943235DC50
r9 = 0x000000943235DC40
r10 = 2047 // 0x000007FF
r11 = 0x00007FF746C7F540
r12 = 8
r13 = 0
r14 = 227
r15 = 64
rip = 0x00007FF7201EA6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 539 of 2,184 (656 Views)

Re: Crash after update Season 1

★★★ Novice

Thanks for posting this, I missed this part of the patch notes some how. 

Message 540 of 2,184 (795 Views)