Re: Crash after update Season 1

by oelchi
Reply

Original Post

Crash to Desktop

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Royusuke
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. VoteKickTrombley, Mang0jay
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Wraith, Octane
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Wetlands
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running on a roof
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 21.03.19 18:18 GMT+1
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes to desktop without any hints
What should be happening instead? The game should run without crashing
Steps: How can we find the bug ourselves? Play the game

Why doesn't this work?

Message 461 of 2,184 (768 Views)

Re: Crash after update Season 1

★★★★★ Apprentice

please fix the crashes 

Message 462 of 2,184 (985 Views)

Re: Crash after update Season 1

★★★ Newbie

So tired of the crashes....

 

 

Message 463 of 2,184 (978 Views)

APEX_CRASH

★★★ Newbie

Product: Apex Efsaneleri
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number processor - AMD Ryzen 3 1200 Soket AM4 3.1GHz 8MB Önbellek 65W 4 display card - ASUS Radeon RX560 O4G EVO 4GB GDDR5 128Bit DX12 AMD
Enter RAM memory size in GB ram - CORSAIR 8GB DDR4 2400MHz CL16 Kırmızı Vengeance Single Kit
What is your gamertag/PSN ID/EA Account name? project-oyuncu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. TheSlovles
Which Legend were you playing (if applicable)? fark etmiyor
Which Legends were your squad mates using (if applicable)? fark etmiyor
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. fark etmiyor
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. fark etmiyor
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) OYUN CIKTIĞINDAN BERİ
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? MASAÜSTÜNE ATAR
What should be happening instead? ÇÖKMEMELİ
Steps: How can we find the bug ourselves? battle pas yerine hataları çözmekle uğraşırsanız bulursunuz

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF7220BE5F0
rcx = 0x00007FF7082E6CF8
rdx = 0x000002C50FCF4890
rsp = 0x000000DB6E1FDD70
rbp = 0x00007FF7082E6CF8
rsi = 0x000002C50FCF4890
rdi = 0
r8 = 0x000000DB6E1FDDD0
r9 = 0x000000DB6E1FDDC0
r10 = 2047 // 0x000007FF
r11 = 0x00007FF7230BF540
r12 = 8
r13 = 0
r14 = 61
r15 = 64
rip = 0x00007FF6FC62A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 464 of 2,184 (784 Views)

Crash Report

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA Quadro M2000M
Enter RAM memory size in GB 32.0 GB
What is your gamertag/PSN ID/EA Account name? Notorious_CMH
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. waiting to drop
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading into a match from the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3-5
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? Apex crashes. Completely kicks me out of the game
What should be happening instead? No crashing
Steps: How can we find the bug ourselves? No more crashing before or during the game

crash:
{
R5Apex: 000000000035A6A0
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000000
}
callstack:
{
kernel32: 000000000009BAE0
ntdll: 0000000000079015
ntdll: 0000000000057388
ntdll: 000000000006BF7D
ntdll: 000000000004043A
ntdll: 000000000006B61E
R5Apex: 000000000035A6A0
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 0000000000467464
R5Apex: 00000000004674FB
R5Apex: 000000000043EA59
R5Apex: 00000000002BB012
R5Apex: 000000000043F5FF
R5Apex: 00000000004C779D
kernel32: 000000000001571D
ntdll: 000000000005385D
}
registers:
{
rax = 159
rbx = 0x0000000165BCE5F0
rcx = 0
rdx = 364 // 0x0000016C
rsp = 0x37B3DE30
rbp = 0x000000014BDF6CF8
rsi = 0x1666E950
rdi = 0
r8 = 1
r9 = 467 // 0x000001D3
r10 = 2047 // 0x000007FF
r11 = 0x0000000166BCF540
r12 = 8
r13 = 0
r14 = 159
r15 = 64
rip = 0x000000014013A6A0
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 465 of 2,184 (775 Views)

Apex Legends crashing every few games.

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080 Founders
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? _KiwiKB98
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It occurs everywhere.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Sprinting, Sliding, being revived.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Don't know.
When did this happen? (dd.mm.yy hh:mm) 21/02/2019 18:20
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Games freezes for around 3-5 seconds then crashes to the desktop.
What should be happening instead? I should be winning games.
Steps: How can we find the bug ourselves? Fix the crashes.

Love the game but, I'd be a much better player and be higher level if I was able to play the game without it crashing every two or three games. 

Message 466 of 2,184 (772 Views)

Re: Crash after update Season 1

★★★ Novice

I'm telling you, i'm getting so * sick of this

Message 467 of 2,184 (940 Views)

Re: Crash after update Season 1

★★★ Novice

Well, here we go again...

Message 468 of 2,184 (924 Views)

Re: Crash after update Season 1

[ Edited ]
★★ Novice

Crash

Message 469 of 2,184 (921 Views)

Apex Legends Crash To Desktop Without Error Message

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1070 Ti
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Jaxial
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. OllieRingo & SuperWilly82
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Lifeline & Octane
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Just outside the northern entrance to bunker
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running through a building
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 20.03.2019 23:30 GMT
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Crash straight to desktop, no freeze, no error
What should be happening instead? Normal play
Steps: How can we find the bug ourselves? Seems completely random

I have a feeling it happens more often when looking around quickly but no evidence to prove it. Happens once every 5-6th game. Never used to be an issue when the game released only started happening about 2 weeks ago. Happens with the same frequency if I have settings maxed or reduced to minimum.

Message 470 of 2,184 (762 Views)